ANAND SHANKER

Quality Assurance Engineer

Rakuten Symphony India Pvt. Ltd.

10.2019 - 03.2024

Supported successful product launches by conducting extensive pre-release testing and validation activities.
Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment focused on delivering high-quality products.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
Increased product reliability by performing thorough regression testing on each release cycle.
Collaborated closely with development teams to improve software functionality and stability.
Streamlined QA processes, resulting in increased efficiency and reduced time to market.
Met tight deadlines to satisfy client demands and project timelines.
Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
Implemented automated testing solutions where appropriate, reducing manual testing effort and increasing overall test coverage.
Conducted root cause analysis for defects, leading to targeted improvements in the production process.
Collaborated with product owners to stay current on intended functionality.
Assisted in training new QA engineers, providing guidance on best practices and company-specific procedures.
Reduced defect rates by designing and executing comprehensive test plans and test cases.
Created successful test scripts to manage automated feature testing,
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Built automated test scripts to handle repetitive software testing work.
Kept scripts and test cases updated with current requirements.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.