Quality Assurance Engineer
Rakuten Symphony India Pvt. Ltd.
10.2019 - 3 2024
- Projects Handled: Nokia Site Forge Project, [29-10-2019 - 31-03-2024].
- User Acceptance Testing for RCP (Micro-Services) [14-12-2021 - 31-07-2022].
- Responsibilities:
- Participated in agile development practices such as sprint planning meetings and daily stand-ups, contributing valuable input from a QA perspective throughout the project life cycle.
- Investigated and set standards for quality, health, and safety of the products.
- Reduced defect rates by designing and executing comprehensive test plans and test cases.
- Ran automated test suites and evaluated performance, functionality and scalability.
- Devised and developed comprehensive test plans and strategies based on project requirements.
- Designed and executed detailed test cases covering functional, regression, integration, and performance testing.
- Shared MOM updates based on test execution outcomes with the supervisor, manager.
- Documented test execution artifacts to support ongoing risk, defects, and test coverage
- Managed defect tracking using bug tracking systems and collaborated with stakeholders for issue resolution.
- Investigated and debugged production issues reported by clients, ensuring timely solutions.
- Provided technical support during new requirements implementation and maintained quality metrics.
- Took technical accountability for specific work products and provided support as needed.
- Recommended improvements to the production process to ensure quality control.
- Maintained product quality by completing product, company, system, compliance, and surveillance audits, and investigating customer issues.
- Prepared quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, recalls, corrective actions, and re-validations.
- Coordinated with product management to define clear quality criteria for product acceptance, aligning testing efforts with business objectives.
