Open To Work
ANAND SHUKLA
Gurugram
Work Preference
Summary
Corporate Travel Consultant experienced in corporate travel operations and GDS ticketing, driving revenue growth and improving booking conversions through effective corporate account management and escalation handling. Managed complex domestic and international travel arrangements, contributing to streamlined processes and enhanced client satisfaction through strong problem-solving skills and superior organizational capabilities.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Travel Coordinator
Carewell Aviation
Kolkata
05.2026 - Current
- Coordinated travel itineraries for executives and staff across multiple locations, optimizing schedules for efficiency.
- Arranged travel for UHNI and HNI clients, ensuring personalized experiences to meet specific needs.
- Managed vendor relationships to secure reliable service and timely product delivery.
Assistant Manager - Ticketing
Pure Escapes LLP
Gurugram
08.2025 - Current
- Improved booking conversion and upselling initiatives, resulting in a 17% increase in monthly revenue.
- Streamlined workflows, reducing turnaround time and enhancing team productivity.
- Ensured adherence to SLAs and compliance with travel policies, maintaining service quality standards.
- Guided consultants in daily operations and effective issue resolution.
Corporate Travel Consultant
Yatra for Business (Yatra Online Ltd)
01.2025 - 08.2025
- Managed PwC corporate travel account, overseeing end-to-end flight and hotel bookings to ensure seamless travel experiences.
- Coordinated with stakeholders and vendors to negotiate competitive rates, maximizing value for clients.
- Ensured adherence to client travel policies and service agreements, maintaining alignment with expectations.
- Maintained high customer satisfaction through proactive communication.
Corporate Travel Consultant
Satguru Travels
Gurugram
02.2024 - 12.2024
- Coordinated corporate travel bookings for flights, hotels, and itineraries to meet client needs.
- Resolved client escalations to enhance satisfaction and retention.
- Facilitated cost optimization through effective vendor coordination.
Senior Travel Consultant
American Express India Pvt. Ltd.
Gurugram
08.2022 - 01.2024
- Led team of five consultants in managing high-volume corporate travel operations, optimizing service delivery.
- Handled complex escalations, providing comprehensive client support and resolution.
- Strengthened client relationships to enhance satisfaction and ensure seamless service continuity.
Senior Travel Consultant
Fareportal India Pvt. Ltd.
Gurugram
12.2017 - 08.2022
- Provided comprehensive domestic and international corporate travel support, ensuring client needs were met.
- Mentored junior team members, fostering skill development and maintaining SLA and TAT compliance.
- Collaborated with cross-functional teams to enhance service delivery, resulting in improved client satisfaction.
Travel Consultant
American Express India Pvt. Ltd.
Gurugram
08.2016 - 06.2017
- Managed customer interactions and resolved travel-related queries to enhance client satisfaction.
- Ensured timely resolutions to uphold service standards and improve customer experience.
- Assisted clients in planning and booking personalized travel itineraries.
- Provided expert advice on travel destinations and accommodations.
- Coordinated with suppliers to secure the best rates and services.
Education
Bachelor of Commerce -
RML Awadh University
Skills
- GDS Ticketing - Amadeus & Sabre
- Travel management operations
- Corporate Account & Stakeholder Management
- Policy compliance management
- Vendor Negotiation
- Cost Management
- Data analysis reporting
- Escalation & Conflict Resolution
- Team leadership development
Languages
- English
- Hindi
- Bengali
Personal Information
Title: Corporate Travel Consultant | Assistant Manager - Ticketing
Languages
Hindi
First Language
English
Upper Intermediate
B2
Timeline
Travel Coordinator
Carewell Aviation
05.2026 - Current
Assistant Manager - Ticketing
Pure Escapes LLP
08.2025 - Current
Corporate Travel Consultant
Yatra for Business (Yatra Online Ltd)
01.2025 - 08.2025
Corporate Travel Consultant
Satguru Travels
02.2024 - 12.2024
Senior Travel Consultant
American Express India Pvt. Ltd.
08.2022 - 01.2024
Senior Travel Consultant
Fareportal India Pvt. Ltd.
12.2017 - 08.2022
Travel Consultant
American Express India Pvt. Ltd.
08.2016 - 06.2017
Bachelor of Commerce -
RML Awadh University