Summary
Overview
Work History
Education
Skills
Certification
Current Objective
Leadership And Recognition
Timeline
Generic

Anand Singh

Hyderabad

Summary

Transitioning into Sr. Manager – Integrated QA & ML Testing role with 14+ years of experience in software quality engineering. Expertise in test engineering, ML system validation, and automation strategy, delivering enterprise-level solutions. Proven track record in building scalable test frameworks, integrating AI/ML pipelines, and leading cross-functional QA initiatives. Skilled in end-to-end testing, API validation, and CI/CD across cloud platforms (AWS, GCP).

Overview

15
15
years of professional experience
1
1
Certification

Work History

Application Engineer III

Electronic Arts (EA)
Hyderabad
10.2019 - Current
  • REEV LLM Testing Framework: Built and led QA testing framework for generative AI-based chat systems using GPT-4/4o. Automated test data generation, model response validation, and semantic accuracy checks using vector embeddings, cosine similarity, and OpenSearch.
  • QnA Bot & Advisor Assist (ML-driven): Validated NLP and prompt-based flows integrated with Salesforce to assist support agents. Led end-to-end QA including response generation, classification testing, prompt injection testing, and response logging.
  • Integrated Testing (EAHelp Systems): Owned QA strategy for multiple interdependent services. Created CI pipelines, implemented automated validations, coordinated with ML/data engineers and DevOps for pre-prod and post-prod releases.
  • MIQ Project (POND Data): Worked closely with DS team to validate fraud classification flows, implemented test harness for classification metrics (precision/recall), and verified production logging using AWS CloudWatch.
  • Legacy to Cloud Migration: Migrated automation from Jenkins slaves to AWS pipelines, improved test execution time and cloud-native integration.
  • Mentorship & Planning: Mentored QA interns, led quarterly test planning, defect triage, and agile ceremonies. Collaborated across teams to deliver high-quality releases.

Senior QA Engineer

FTD India Pvt Ltd / United Online
02.2012 - 09.2019
  • Delivered functional, system, and regression testing for web, mobile, and backend systems.
  • Worked extensively with Selenium and JMeter for automation and performance.
  • Built custom test scripts and data validations for seasonal e-commerce spikes.

QA Engineer

EA
Hyderabad
10.2010 - 02.2012
  • Developed test plans and strategies for QA testing.
  • Reviewed requirements specifications for completeness and accuracy prior to beginning the QA process.
  • Performed manual tests on web applications, mobile apps, and software products.
  • Maintained system documentation including test plans and test cases according to industry best practices.
  • Created detailed bug reports with steps to reproduce identified issues.
  • Conducted functional, regression, performance, integration and user acceptance testing.

Education

Bachelor of Technology - Electronic Engineering

JNTU
Hyderabad
08-2010

Skills

Automation Tools: Playwright, Selenium, Robot Framework, JMeter, Gatling
Languages & Scripting: Python, SQL, Java, Bash
AI/ML Testing: Prompt testing, OpenAI API, NLP validation, LLM embeddings, Cosine similarity
Frameworks & APIs: FastAPI, REST, Flask, JSON, Jenkins, Git
Cloud & Infrastructure: AWS (SageMaker, EC2, Lambda, S3), Docker, Kubernetes, CloudWatch
Monitoring & Reporting: Grafana, Dynatrace, Kibana
Databases: MySQL, MongoDB, OpenSearch

Certification

  • Certified Scrum Master (CSM)
  • AWS Fundamentals: Core Services (Coursera)

Current Objective

Seeking to transition into a Sr. Manager – Integrated QA & ML Testing role where I can contribute my expertise in test engineering, ML system validation, and automation strategy to deliver robust, enterprise-level solutions aligned with business goals.

Leadership And Recognition

  • Innovator of the Year – EA Annual Awards
  • Multiple Spot & Stock Awards for ownership and delivery

Timeline

Application Engineer III

Electronic Arts (EA)
10.2019 - Current

Senior QA Engineer

FTD India Pvt Ltd / United Online
02.2012 - 09.2019

QA Engineer

EA
10.2010 - 02.2012

Bachelor of Technology - Electronic Engineering

JNTU

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