ANAND SUNILKUMAR RAVAL
Business Development Manager
Ahmadabad
Summary
To expand skills and experience within the Management (Operations, Marketing, HR and Administration, Customer Service, sales) department and to obtain higher prospect skill base work where I can utilize my knowledge and skills. A chance is all I need to prove myself on your floor.
Experienced with business management, strategic planning, and financial oversight. Utilizes customer-centric approach to drive business growth and improve service quality. Track record of fostering team collaboration and implementing effective operational strategies.
Overview
23
23
years of professional experience
1
1
Certification
3
3
Languages
Work History
Proprietor at My Own Firm
Main Stream Migration
09.2022 - Current
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Maximized resource utilization, reducing waste while increasing overall operational efficiency.
- Implemented quality control measures to ensure products met high standards before being sold or serviced to customers.
- Implemented innovative inventory management systems to reduce costs and improve product availability.
- Entered income and expense details into business databases to track purchases and address variances.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Developed and managed relationships with vendors and suppliers.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Reduced employee turnover rate by creating a positive work environment and implementing comprehensive training programs.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Trained and guided team members to maintain high productivity and performance metrics.
Business Development Manager
Dwisha International
07.2019 - 08.2022
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Office senior-level management, administration, and staff coordination.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
Human Resource Manager & Defense Project In-Charge
Abhyuday Techno Economic Consultants Pvt Ltd
08.2016 - 06.2019
- HR activities and practices like attracting talent, hiring resources, training, professional development of employees, staffing, appraisals, employee relations, resolving conflicts, maintaining work culture, rewards and incentives, payroll management, reports, and work allocation. As a Defense project in charge – planning and defining scopes, activity planning and sequencing, resource planning, developing schedules, cost estimating, budget development, documentation, and business communication, risk analysis, strategic and business partnering, monitoring, and reporting process.
- Enhanced team productivity with regular performance evaluations and targeted training programs.
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
Business Development Manager / Craftroots Chief Project In-charge
Gramshree Women Empowerment
07.2010 - 06.2016
- All back end activities Strategic Senior level Management, Operations Management, Planning and Coordination for all the areas of the Organization (Marketing, HR, Finance, Admin and Operations) Corporate Client Co-ordination, Product Development, Event Management, Training & Development, Liaison with govt.Officials, Operations Reporting System
Visa and Immigration Consultant
Visa services uk Ltd. (Hammersmith London)
02.2008 - 04.2010
- Oversee all aspects of the visa and immigration services, ensuring process runs smoothly, interviewing clients-suggesting them best option as per their profile, dealing with applications and documentation, preparing and checking all the legal documents, preparing the fee quotes, strong relationship building with clients, immigration issues and operations- remaining up to date to any changes to legislation, effective two way communication and maintaining client records.
Office administrator. (HR)
Royal Mail (Hounslow London)
08.2005 - 02.2008
- Training & Development, Performance Appraisal, Employee retention, Liaison with Government Officials, recruitment process, salary increment, preparing offer/ appointment and various other letters, taking in-house training sessions, travel and ticketing, looking after day to day office activities.
Showroom Sales Executive
AlkonComputers
05.2003 - 07.2005
- Assisting customers, Handling Customers with their queries, Chasing Monthly target, all front office work, making invoices, General administration work.
Sales Executive
HSBC Bank (India)
04.2003 - 08.2004
- Convincing Customers for HSBC Credit card, Back office Administration work, Reporting to manager, Achieving – Monthly target.
Education
PGDBA - PG diploma in business Management
Worchester University
London Campus12.2006
B.B.A - Bachelor OF Business Administration
GSEB
03.2005
H.S.C - Equivalent to A level
GSEB
03.2001
S.S.C - Equivalent to GCSE
GSEB
03.1999
Skills
Computer Skills:
Microsoft XP applications (Word, Excel, Office, PowerPoint, Outlook, Access) – Advanced
Microsoft Office Document Imaging and Scanning - Advanced
Acrobat Reader 60 – Intermediate
Edraw Mind Map
Purchasing and planning
Employee supervision
Cost analysis and Savings
Team Building
Quality assurance
Project Management
Operations Management
Training and mentoring
Certification
Diploma in System Management (Aptech Computers)(AP
Timeline
Proprietor at My Own Firm
Main Stream Migration
09.2022 - Current
Business Development Manager
Dwisha International
07.2019 - 08.2022
Human Resource Manager & Defense Project In-Charge
Abhyuday Techno Economic Consultants Pvt Ltd
08.2016 - 06.2019
Diploma in System Management (Aptech Computers)(AP
01-2012
Business Development Manager / Craftroots Chief Project In-charge
Gramshree Women Empowerment
07.2010 - 06.2016
Visa and Immigration Consultant
Visa services uk Ltd. (Hammersmith London)
02.2008 - 04.2010
Office administrator. (HR)
Royal Mail (Hounslow London)
08.2005 - 02.2008
Showroom Sales Executive
AlkonComputers
05.2003 - 07.2005
Sales Executive
HSBC Bank (India)
04.2003 - 08.2004
B.B.A - Bachelor OF Business Administration
GSEB
H.S.C - Equivalent to A level
GSEB
S.S.C - Equivalent to GCSE
GSEB
PGDBA - PG diploma in business Management
Worchester University
References
Reference: PROVIDED ON REQUEST.
PERSONAL COMPETENCIES
- Ability to work in a fast-paced environment to set deadlines
- Excellent oral and written correspondence with an exceptional attention to detail
- Highly organized with a creative flair for project work
- Enthusiastic self-starter who contributes well to the team
Other
- Gujarat states Scouts and Guides Trainer 2003-2004
- Good Command over Business Letter drafting and Communications skills.
- Interviewed and article published by India Today Magazine (Top Young Management Professionals – “They Have a Dream” (http://indiatoday.intoday.in/gallery/they-have-a-dream/13/7465.html)
Hobbies
I love travelling and exploring different places, meeting new people, know culture.
I also love nature to hiking , trekking are also my hobbies