ANAND T

• Maintain productivity
  Perform compliance, service and operations in branch
  Generate revenue through privilege customers
  Meet annual targets
• Cross selling of new products and services for both new and existing privilege customers
  Achieve sales target for CASA and other products
  Maintain good relationship with customers
  Provide guidance and advice to the customers about the products and services offered
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Exceeded customer satisfaction by finding creative solutions to problems

• Handling branch operations team motivate and work along with branch team to achieve branch set targets
month on month
• Ensure gold loan growth at branch month of month.
• Responsible for canvassing and marketing all financial products.
• Building relationship with customers and follow-up. Increase interest collections of the branch and control on NPA's
• Canvassing and sourcing of new customers to increase gold loan business,
• Revenue generations through cross selling products interest collection.
• Maintain good relationships with clients so that the business can maximize the value of those relationships.
• Customer relationship and follow-up maintenance of important registers and daily reports,
• Cash management and accounting

• Developed and implemented test procedures for quality control.
• Conducted research to identify potential solutions to complex problems.
• Documented technical specifications for new products during development process.
• Researched industry trends and best practices related to engineering design.
• Estimated quantities and costs of project materials for owner review.
• Communicated with clients and coworkers about analysis results.

Knowledge of 5 Basic tolls of Quality.
• Knowledge of advanced product Quality Planning (APQP), Production part Approval Process
(PPAP), Failure Mode and Effect Analysis (FMEA), Statistical Process Control (SPC), Measurement
System Analysis (MSA).
• Knowledge of 7 QC tools.
• Understanding of Engineering Drawing.
• Knowledge of CNC and VMC Machining Process.
• Knowledge of inspection of machining and forging components by using instruments like Vernier
caliper, Micrometer, Height gauge, Linear Height gauge, Bore gauge, Profile Projector, Contractor
etc.
• Monitor 5S, FIFO, lot traceability.
• Implement KAIZEN, and Poke – Yoke.
• Inspection of New development sample.
• Setting Approval for new product.
• Red bin meeting on daily basis and take counter measure against major issue.
• Prepare monthly rejection summery and prepare action plan for top three or five problems.
• Man power planning
• Controlling the incoming inspection and in process inspection
• Analyze the root cause of the in-house issues and provide immediate corrective action for the problem.
• Monitoring and controlling the PPM in house and customer.
• Ensure safe (zero accident) work environment inside the plant.
• Work with materials team to ensure uninterrupted material supply.
• Responsible for Automation implementation (TEL) Initiatives
• Coordinate with Engineering & Maintenance for stoppage/breakdown activities.
• Develop and maintain preventative maintenance schedules for all equipment.