Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Hobbies and Interests
Linkedin
Timeline
Generic

ANAND THAKUR

Vadodra

Summary

HEAD – REVENUE & FACILITY OPERATIONS | SPORTS INFRASTRUCTURE | P&L LEADERSHIP

Senior business and operations leader with 15+ years of experience managing large-scale infrastructure, multi-location operations, and high-performance environments across defence, sports, and corporate sectors.

Track record of driving revenue-linked operations, facility monetization, and large-scale ecosystem management, including 300+ acre integrated campuses and national-level sports events. Strong expertise in aligning operations with commercial outcomes, enhancing customer experience, and building scalable governance systems.

Well-positioned to lead multi-sport high-performance centres with end-to-end ownership across revenue, infrastructure, partnerships, and experience delivery.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Chief Operating Officer (Group COO)

NewGen Services
Vadodara
10.2025 - Current
  • Lead operations across multi-entity portfolio; drive business performance, scalability, and revenue alignment
  • Enable revenue growth through client engagement, service optimization, and account expansion strategies
  • Oversee cross-functional delivery across operations, HR, finance, and administration
  • Strengthen KPI-driven governance and reporting systems across business units

Vice President

NewGen Services
Vadodara
04.2024 - 09.2025
  • Managed operations across 250+ locations, ensuring execution consistency and service quality
  • Strengthened governance frameworks, achieving 100% audit compliance across sites
  • Implemented SOP-driven operating models improving control, visibility, and performance tracking
  • Led incident management and escalation systems across distributed operations
  • Contributed to ₹35 Cr revenue growth through operational alignment and improved client retention
  • Built structured reporting and monitoring systems to enhance decision-making

Assistant Vice President

NewGen Services
Vadodara
12.2023 - 03.2024
  • Supported transition and stabilization of large-scale, multi-location operations
  • Implemented operational controls and compliance frameworks
  • Enabled onboarding readiness and execution alignment for new business

Security & Facility Operations Manager

BCCI
02.2023 - 11.2023
  • Managed large-scale, high-visibility operations involving multiple stakeholders
  • Coordinated with law enforcement and government agencies for operational execution
  • Led incident response and crisis management frameworks
  • Recovered assets worth ₹17 lakh through rapid operational intervention

Head - Risk and Operations

Crab Terminal Pvt Ltd
Mumbai
07.2022 - 01.2023
  • Established operational and risk frameworks for a cross-border venture
  • Designed SOPs across logistics, procurement, and supply chain operations
  • Supported market entry strategy and partnership ecosystem development

Senior Operations Manager - Major

Indian Army
PAN
04.2011 - 06.2022

Facility, Sports & Revenue-Aligned Leadership:

  • Managed 300+ acre cantonment ecosystem (Kolkata) including residential, clubhouse, and hostel infrastructure for 3000+ users
  • Ensured high-occupancy utilization, service delivery, and premium facility standards across assets
  • Led integrated management of infrastructure, utilities, security, and user experience

Sports & High-Performance Ecosystem:

  • Built and led multi-sport programs (Hockey, Football, Basketball, Handball, Cross-Country)
  • Delivered multiple tournament wins, fostering high-performance culture
  • Managed training infrastructure, scheduling, and team performance outcomes

Mega Event & Tournament Leadership:

  • Directed execution of Durand Cup 2021 under COVID protocols
  • Managed multi-agency coordination, logistics, and risk frameworks
  • Delivered zero-disruption, high-visibility tournament operations

Scale & Leadership:

  • Commanded 500+ personnel across complex operational environments
  • Delivered 20%+ efficiency gains through structured systems and process optimization
  • Executed large-scale events (2.5 lakh+ attendees) with seamless coordination

Technical Trainer

Jetking India
Nashik
04.2009 - 04.2010
  • Delivered training in IT systems, infrastructure, and network operations
  • Built foundational expertise in systems discipline and structured execution

Education

PG DIPLOMA IN BUSINESS MANAGEMENT - Operation Management

Narsee Monjee Institute of Management Studies Global
Mumbai, MH
01.2023

BACHELOR OF SCIENCE - Physics

University of Pune
Pune, MH
01.2009

Skills

  • P&L Alignment & Revenue Enablement (₹35 Cr impact environments)
  • Multi-Sport Facility & Township Leadership (300 acres 3000 users)
  • Revenue Streams: Events Facility Utilization Service Offerings Client Retention
  • Partnership & Stakeholder Management (Govt, Agencies, Clients)
  • Customer Experience & Premium Facility Delivery
  • Infrastructure, Security & Operations Integration
  • KPI Systems, SOPs & Governance Frameworks
  • Large-Scale Event Execution (National & High-Footfall)

Certification

  • Microsoft Certified Professional, 2008
  • Diploma in Automobile, 2015
  • Junior Command Course, 2019
  • Defense Financial Management Course, 2021
  • JPMorgan Investment Banking Virtual Experience Program, 2023

Accomplishments

  • Received recognition and gratitude from Tsupfume Village Council through a press release, 2018-01-01
  • Recognized on World Soil Day by Krishi Vigyan Kendra, Phek, for aiding agricultural practices in Nagaland's Phek District., 2016-01-01
  • Highly recommended for the Sena Medal for distinguished service in Insurgents affected Nagaland.
  • Member of the Officer Training Academy basketball team and recipient of a gold medal in boxing.
  • Ensured a secure and incident-free Area of Responsibility (AOR) along the Indo-Myanmar Border, Indo-China, and Indo-Pakistan disputed border regions.

Hobbies and Interests

  • Travelling: I am passionate about exploring new places and experiencing different cultures.
  • Networking: Building connections with diverse individuals is something I truly enjoy.
  • Sports: As a dedicated sports enthusiast, I find immense joy in playing and planning sports events.

Linkedin

www.linkedin.com/in/anand-thakur45317

Timeline

Chief Operating Officer (Group COO)

NewGen Services
10.2025 - Current

Vice President

NewGen Services
04.2024 - 09.2025

Assistant Vice President

NewGen Services
12.2023 - 03.2024

Security & Facility Operations Manager

BCCI
02.2023 - 11.2023

Head - Risk and Operations

Crab Terminal Pvt Ltd
07.2022 - 01.2023

Senior Operations Manager - Major

Indian Army
04.2011 - 06.2022

Technical Trainer

Jetking India
04.2009 - 04.2010

PG DIPLOMA IN BUSINESS MANAGEMENT - Operation Management

Narsee Monjee Institute of Management Studies Global

BACHELOR OF SCIENCE - Physics

University of Pune
ANAND THAKUR