Summary
Overview
Work History
Education
Skills
Languages Known
Accomplishments
Training
Timeline
Generic
ANAND V. S

ANAND V. S

Summary

A result-oriented professional offering nearly 14 years of rich experience in managing entire functions of Cargo Operations. Extensive experience in managing cargo operations while ensuring compliance with regulatory laws of the country & stringent deadlines. Skilled at conducting Internal Audits at the organization to ensure the operations as per the set rules and regulations and organization’s objective. Successfully completed more than 30 cargo & ramp related courses including Aviation Security, Avionics, Airside Load Management and so on from Emirates Aviation. Resourceful in managing day-to-day relationship with vendors, transporters, client & freight forwarders, from placement of order till delivery of shipment, rate negotiations as to ensure achievement of service and quality norms for smooth flow of operations & supply of required items. Reviewing of cargo process flow and amend SOP’s whenever required. Create possible business and operational development plans and implement it. Cross-functional team player with excellent interpersonal, communication, analytical and planning skills with proven capabilities in people management and client relationship management.

Overview

15
15
years of professional experience

Work History

Country Manager

ACC World Wide Freight Forwarders
01.2019 - Current
  • Oversee and manage all General Sales Agent (GSA) operations within the country, ensuring smooth coordination across sales and operations teams.
  • Ensure cargo sales and operational performance meet or exceed established revenue and tonnage targets.
  • Develop, negotiate, and manage commercial contracts, and actively participate in resolving any contractual or operational disputes.
  • Establish and maintain strategic partnerships with freight forwarders, logistics providers, and end-users to expand market presence.
  • Conduct regular staff performance evaluations, provide feedback, and identify training needs to ensure high team efficiency and morale.
  • Lead resource planning, budgeting, and cost control, ensuring optimal allocation and use of resources to meet operational goals.
  • Drive profitability and market share by introducing innovative strategies, optimizing processes, and identifying new revenue streams.
  • Monitor market trends, competitor activities, and customer needs to adjust strategies proactively.
  • Ensure full compliance with aviation regulatory standards, safety guidelines, and cargo handling best practices.
  • Collaborate with headquarters and regional management to align country-level operations with the overall company vision and policies.


Cargo Operations Manager

Fly Dubai, Pegasus and Flynas Cargo GSA Iraq
01.2019 - Current
  • Steering efforts to ensure smooth movement of incoming & outgoing loads.
  • Act as the ultimate Manager for the Cargo facility and Managing workers and team.
  • Special cargo booking, Staff briefing & weekly meetings with GHA to discuss operational issues.
  • Perform market analysis with the sales department and involve when there is an operation failure.
  • Collaborating with HQ for space availability and cargo pricing.
  • Organizing internal audits and submitting the related reports to HQ.
  • Performing cargo load planning & providing instruction to GHA for special loads.
  • Ensuring that the shipper, GHA and other local authorities are following regulatory requirements.
  • Supervise cargo offloading, loading activities during flight turn around.

Cargo Supervisor, Sr. Cargo Assistant,

Dnata
12.2010 - 01.2019
  • Monitored day-to-day cargo operations; allocated work to the cargo staff to meet the service standards
  • Performed document checking & documented technical manuals and escalations for correction whenever required.
  • Ensured maximum space utilization and on time performance of flights
  • SOP amendments, creation of business development plans and their implementation.
  • Ensured smooth movement of dangerous goods & perishables
  • Conducted internal quality auditing and supported management to close external audit findings
  • Ensured the on time and damage free delivery and pick-up of customer’s freight
  • Assisted dangerous goods and AVI acceptance when required
  • Served airline as primary customer in building ULD’s for passenger & cargo carriers as per the instruction
  • Mentioned in the load plan and took safety measures for managing special cargo (DGR, VAL, PER)
  • Managed breakdown of the import cargo and stored the same in appropriate locations as per manifest


Education

Bachelor's Degree - Sociology

Annamalai University

Higher Secondary - Science

Diploma - Aviation

Airline Academy
01.2008

Skills

  • Special cargo load handling & preparation
  • Reporting & Documentation
  • Logistics Operations
  • Freight Forwarding
  • Cost Optimization & Control
  • Internal Auditing
  • Cargo Load Management
  • Customer Relationship Management
  • Team Management & Training
  • International & National Safety Regulations
  • Communicator
  • Collaborator
  • Negotiator
  • Innovator
  • Analytical
  • Motivator
  • Team Builder
  • CMS & WMS (Cargo Management System and Warehouse Management System)

Languages Known

English
Hindi
Malayalam
Tamil

Accomplishments

  • Played a key role in structuring and developing operational processes at Erbil Airport Dnata Cargo.
  • Served as an Internal Quality Auditor, contributing to the achievement of high-performance and compliance standards within the organization.
  • Experienced in monitoring and supervising the build-up of special cargo categories such as Perishables (PER), Dangerous Goods (DGR), and Live Animals (AVI).
  • Achieved a 40% increase in Flydubai’s cargo tonnage at Erbil station by implementing new Standard Operating Procedures (SOPs) across both operations and commercial departments.
  • Honored with the Njam Award for successfully managing the build-up of critical cargo at Emirates Airline.
  • Received multiple Appreciation Awards for outstanding performance at Dubai Dnata Cargo.
  • Successfully established new Cargo GSA contracts with Pegasus Airlines and Flynas, expanding the airline portfolio and commercial footprint.

Training

  • Airport Commercial Operation Training from Emirates Aviation College, Dubai, UAE
  • Completed over 40 cargo-related training courses throughout various stages of career
  • Dangerous Goods Acceptance (Category 6)
  • Fundamentals of Load Control (LC1)
  • First Aider Plus Defib & CPR
  • Introduction to Civil Aviation at Erbil airport dnata
  • Induction to Cargo Operation
  • Cargo Special Load Handling
  • Cargo Product Knowledge & Documentation
  • IATA Airside Safety with 90% marks

Timeline

Country Manager

ACC World Wide Freight Forwarders
01.2019 - Current

Cargo Operations Manager

Fly Dubai, Pegasus and Flynas Cargo GSA Iraq
01.2019 - Current

Cargo Supervisor, Sr. Cargo Assistant,

Dnata
12.2010 - 01.2019

Higher Secondary - Science

Diploma - Aviation

Airline Academy

Bachelor's Degree - Sociology

Annamalai University
ANAND V. S