A result-oriented professional offering nearly 14 years of rich experience in managing entire functions of Cargo Operations. Extensive experience in managing cargo operations while ensuring compliance with regulatory laws of the country & stringent deadlines. Skilled at conducting Internal Audits at the organization to ensure the operations as per the set rules and regulations and organization’s objective. Successfully completed more than 30 cargo & ramp related courses including Aviation Security, Avionics, Airside Load Management and so on from Emirates Aviation. Resourceful in managing day-to-day relationship with vendors, transporters, client & freight forwarders, from placement of order till delivery of shipment, rate negotiations as to ensure achievement of service and quality norms for smooth flow of operations & supply of required items. Reviewing of cargo process flow and amend SOP’s whenever required. Create possible business and operational development plans and implement it. Cross-functional team player with excellent interpersonal, communication, analytical and planning skills with proven capabilities in people management and client relationship management.