Ananda Ramakrishna
Solution Architect
Summary
Strategic Solution Architect aiming to leverage a skill for process analysis and business solution development illustrated over 18 years of industry success. Ambitious and diligent with a drive for perpetuating the Company mission and values.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Solution Architect
Antworks
Bangalore
01.2022 - Current
- Worked with customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Managed and delivered advanced customization and configuration for .Net solutions.
- Communicated with partners and clients to update product and implementation status at technical or functional level.
- Worked closely with product teams to define and prioritize partner feature requests
Senior Associate
Cognizant Technology Services
Mysore
05.2014 - 01.2022
- 5 years of experience in L2 application enhancement and support.
- Experience in managing the ticketing system and make sure team is providing optimal solution for the incidents.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Trained and supported new team members, maintaining culture of collaboration.
- Introduced agile methodologies and development best practices to division to enhance product development.
Technical Lead
Mindtree Ltd
Bangalore
02.2007 - 05.2014
- Designed strategic plan for component development practices to support future projects.
- Developed and implemented bug fixes and patch sets for existing applications.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Led team of 10 members while providing exceptional customer service.
- Participated in cross-functional team-building activities.
Senior Software Engineer
Datamatics Limited
Bangalore
02.2006 - 02.2007
- Demonstrated experience and good hands-on programming experience C#. NET, SQL
- Delivered unit-tested systems within customer-prescribed timeframes.
- Updated old code bases to modern development standards, improving functionality.
Software Engineer
AppliedDsp Limited
Bangalore
01.2005 - 01.2006
- Delivered unit-tested systems within customer-prescribed timeframes.
- Developed robust, scalable, modular and API-centric infrastructures.
Software Engineer
Zillion Information Systems, Institute of Engineering
Bangalore
06.2003 - 12.2005
- Worked with software development to meet client requirements for functionality, scalability and performance.
Education
Bachelor of Engineering - Information Science
National Institute of Engineering
Mysore 06.1997 - 05.2003
Skills
Windows Forms, Aspnet, MVC
Domain
- Retail
- Security
Accomplishments
- Got Customer Recognition for successful Delivery of the Project in CTS.
- Won 3 time Spot award in Mindtree.
- Runner up in Mindtree Tech works 2012
- Got recognized for contributing for "Embedded Software Practice"
Timeline
Solution Architect
Antworks
01.2022 - Current
Senior Associate
Cognizant Technology Services
05.2014 - 01.2022
Technical Lead
Mindtree Ltd
02.2007 - 05.2014
Senior Software Engineer
Datamatics Limited
02.2006 - 02.2007
Software Engineer
AppliedDsp Limited
01.2005 - 01.2006
Software Engineer
Zillion Information Systems, Institute of Engineering
06.2003 - 12.2005
Bachelor of Engineering - Information Science
National Institute of Engineering
06.1997 - 05.2003
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