Ananda Ramakrishna
Solution Architect
Summary
Strategic Solution Architect aiming to leverage a skill for process analysis and business solution development illustrated over 18 years of industry success. Ambitious and diligent with a drive for perpetuating the Company mission and values.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Solution Architect
Antworks
Bangalore
01.2022 - Current
- Worked with customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Managed and delivered advanced customization and configuration for .Net solutions.
- Communicated with partners and clients to update product and implementation status at technical or functional level.
- Worked closely with product teams to define and prioritize partner feature requests
Senior Associate
Cognizant Technology Services
Mysore
05.2014 - 01.2022
- 5 years of experience in L2 application enhancement and support.
- Experience in managing the ticketing system and make sure team is providing optimal solution for the incidents.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Assigned tasks to lower-level personnel based on qualifications and skills set.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Trained and supported new team members, maintaining culture of collaboration.
- Introduced agile methodologies and development best practices to division to enhance product development.
Technical Lead
Mindtree Ltd
Bangalore
02.2007 - 05.2014
- Designed strategic plan for component development practices to support future projects.
- Developed and implemented bug fixes and patch sets for existing applications.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Led team of 10 members while providing exceptional customer service.
- Participated in cross-functional team-building activities.
Senior Software Engineer
Datamatics Limited
Bangalore
02.2006 - 02.2007
- Demonstrated experience and good hands-on programming experience C#. NET, SQL
- Delivered unit-tested systems within customer-prescribed timeframes.
- Updated old code bases to modern development standards, improving functionality.
Software Engineer
AppliedDsp Limited
Bangalore
01.2005 - 01.2006
- Delivered unit-tested systems within customer-prescribed timeframes.
- Developed robust, scalable, modular and API-centric infrastructures.
Software Engineer
Zillion Information Systems, Institute of Engineering
Bangalore
06.2003 - 12.2005
- Worked with software development to meet client requirements for functionality, scalability and performance.
Education
Bachelor of Engineering - Information Science
National Institute of Engineering
Mysore 06.1997 - 05.2003
Skills
Windows Forms, Aspnet, MVC
C#, VBNet, Java Script,React Js
Net framework, Entity Framework
JenkinsWCF, Rest API, Web API, Web ServiceSonar cube, checkmarxSoapUI, Fiddler, Kibana, JIRA, Service Now, HP ALMSQL server 2008GIT,SVNWPF, java script, C, Kafka, SCRUM
Domain
- Retail
- Security
Accomplishments
- Got Customer Recognition for successful Delivery of the Project in CTS.
- Won 3 time Spot award in Mindtree.
- Runner up in Mindtree Tech works 2012
- Got recognized for contributing for "Embedded Software Practice"
Timeline
Solution Architect
Antworks
01.2022 - Current
Senior Associate
Cognizant Technology Services
05.2014 - 01.2022
Technical Lead
Mindtree Ltd
02.2007 - 05.2014
Senior Software Engineer
Datamatics Limited
02.2006 - 02.2007
Software Engineer
AppliedDsp Limited
01.2005 - 01.2006
Software Engineer
Zillion Information Systems, Institute of Engineering
06.2003 - 12.2005
Bachelor of Engineering - Information Science
National Institute of Engineering
06.1997 - 05.2003