Anandan S
Compliance Analyst
Chennai,TN
Summary
Smart decision-maker promoting 9 years of expertise in TCS. Educated and talented with ability to work in demanding environments. Seasoned compliance professional well-versed in team development, training management and reporting. Well-organized and systematic with excellent communication and planning abilities. Looking for challenging position in fast-paced environment.
Overview
4
4
Certifications
9
9
years of post-secondary education
8
8
years of professional experience
Work History
Audit and Compliance Specialist
Tata Consultancy Services
Chennai, Tamilnadu
03.2018 - Current
- Preparing audit artifacts for various kind of audits and team documentation, and other duties assigned across global locations. (MIS reports, Console screen shots etc...)
- Assisted in managing the devices, Deployment and rack mounting of new Server, Storage devices, and Network devices in the Data center.
- Providing support for BCP and BCM activities like Server migration and failover test, Routers & Network devices failover and migration, CMER link failover test and HPDM migration etc.
- Providing support for new project build and ramp-up Infrastructure readiness arrangement coordination for
- Asset tracking and record maintaining for across the globe locations, follow-up with various team from procurement to device mount
- Collecting and sharing audit require artifacts to Compliance and Audit for all the audits SII, Internal Audit, IA, TPISA, from across the globe business sites.
- Coordination from IS perspective for customer visits and ISM ODC visits
- Updating the RCSA for the incident raised and sharing the require artifacts for the closures.
- Following with multiple domain team and corporate team for organization level changes to implement to the projects.
- Gathering information on the new business requirements from IS side and raining the change request implementing the same to various locations.
- Test case creating and audit artifacts readiness for the SII and RCSA.
- Scheduling call along with 17 global locations in different time zone address the compliance related issues and involving the require team to fix the issues.
- Working with network and server team to implement the new changes same has coordinating with across the locations.
- Managing and tracking the asset records and keep tracing the warranty and AMC status updating to the respective device owners to replace the EOSL device and get the AMC for critical devices.
- Checking the locations level risk register and updating to governance team on quarterly basis
- Audit report preparation and test case checking for endpoints, network and server domains
- Analyzing the issues from the ground level and identifying the road block for not achieving the compliance.
System Administrator
Tata Consultancy Services
Chennai, Tamilnadu
03.2016 - 02.2018
- Maintain 100% compliance of desktops & laptops while handling issues. Develops procedures to maintain security and protect systems from unauthorized use. Same has been appreciated by client and higher management.
- Working knowledge of client deployment build technologies and software distribution.
- Deploying Images, Patches, Software’s like SEPM, Cisco NAC Agent, MSITVPN, Web-Sense, Bluecoat, COMM vault, McAfee through SCCM & MDT Servers.
- Involved in domain level migration activities in various locations across India and completed the assignment with in the target time. Work with external technology engineers to solve problems as they arise in a timely manner. Coordinating with Lenovo, HP & Dell vendor for hardware related issues.
- Having good knowledge in understanding SCCM including boundaries, Site server roles in order to troubleshoot SCCM related issue.
- Installing and troubleshooting McAfee endpoint encryption, Symantec, Crowd Strike, Trap Anti-virus products, Zscaler and analyzed malware behavior & vulnerability closure in windows.
- Printers & User mailbox (Outlook, Lotus notes & Office 365) configuration and troubleshooting.
- Installing and up grading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems and resolving network related issues like Local area connection problem, Network access, Mails, Internet, dial-ins etc.
- Provide instruction to end users on software. Create documentation on software installations and deliver presentations to senior executives within business unit.
Process Engineer
Tata Consultancy Services
Chennai, Tamilnadu
06.2013 - 02.2016
- Task assigning to the team, SME and QA for P&C insurance, data publishing with management and client on weekly basis.
- System administrator maintaining hardware and software installations
- Owing the complete endpoint security control and new requirement gathering and implementing with help of respective teams
- Use Active Directory to add new computers to the network, unlock / reset / disable user's accounts and delete computer & printer from the network and Played key role in delegation of control OU in Active directory, as well as creating and adding / removing group policy per request.
- Monitoring and managing HPDM and FUDM console (deploying image, patches and software in HP and VXL thin client)
- Follow up on open tickets to ensure proper response and satisfactory resolution and maintain KEDB
- Excellent interpersonal, Customer service, Analytical, Troubleshooting and Communication skills. Good rapport with business team managers and leads.
- Handling Change Request & Incident tickets and emergency request based on the business requirements, addressing and closing the same with in SLA.
- Duties include one on one daily interaction with users and other IT support professionals gathered influence with all the support team as well as leads.
- Provides operational support such as incident resolution, Incident escalation, follow ups respective teams and ISM for incident closure.
- Providing one on one assistance to the end user regarding the technical flaw, either by phone, mails, or in person and providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops.
- Provide timely, detailed, and accurate status information and resolution for all issues/projects assigned
Education
GED -
Government Higher Secondary School
Mangalam 01.2007 - 12.2008
High School Diploma -
AI Ameen Higher Secondary School
Somasipadi 01.2008 - 12.2010
Bachelor of Arts - Bachelor of Commerce And Science
Guru Nanak College
Velachery 01.2010 - 12.2013
Skills
Operating System: Win 7, 81,10
Certification
Lean Six Sigma Green belt
Timeline
Audit and Compliance Specialist
Tata Consultancy Services
03.2018 - Current
System Administrator
Tata Consultancy Services
03.2016 - 02.2018
Process Engineer
Tata Consultancy Services
06.2013 - 02.2016
Bachelor of Arts - Bachelor of Commerce And Science
Guru Nanak College
01.2010 - 12.2013
High School Diploma -
AI Ameen Higher Secondary School
01.2008 - 12.2010
GED -
Government Higher Secondary School
01.2007 - 12.2008
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