Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anandarajan Sathiyanesan

Chennai

Summary

Resourceful Branch Manager adept at increasing productivity and efficiency through streamlining operations. Possess strong skills in team leadership, customer relationship management, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring seamless branch operations while fostering a positive work environment.

Overview

7
7
years of professional experience

Work History

Branch Manager

Vtrans India ltd
Chennai
06.2024 - Current
  • Resolved escalated customer complaints in a timely manner. Supported outside sales force in servicing and obtaining new business.
  • Managed and inspired team members to perform to full potential, driving branch profitability. Developed invoicing systems and internal controls to boost billing efficiencies.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives. Increased efficiency and drove branch revenue by optimizing daily target
  • Checked payroll, vendor payments

Assistant Branch Manager

DTDC EXPRESS LTD
Chennai
11.2022 - 04.2024
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Recruited new staff members through job postings and conducting interviews.
  • Analyzed financial data and prepared reports on the branch's performance for senior management.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Completed day-to-day duties accurately and efficiently.

Processing Associate

Rivigo logistics
Chennai
08.2018 - 12.2021
  • Generated reports detailing daily, weekly, and monthly sales activity.
  • Followed up with customers regarding their orders until satisfaction was achieved.
  • Assessed customer feedback about product quality or service issues, escalating them when necessary.
  • Updated documentation related to departmental policies and procedures as needed.

Education

MBA - Logistics And Supply Chain Management

VELS INSTITUTE OF SCIENCE TECHNOLOGY
06-2018

BBA - BACHELOR OF BUSINESS ADMINISTRATION

SRM INSTITUTE OF SCIENCE TECHNOLOGY
CHENNAI
06-2016

Skills

  • Customer service
  • Vendor management
  • Teamwork and collaboration
  • EXCEL,SAP,VLOOKUP,PIVOT TABLE

Timeline

Branch Manager

Vtrans India ltd
06.2024 - Current

Assistant Branch Manager

DTDC EXPRESS LTD
11.2022 - 04.2024

Processing Associate

Rivigo logistics
08.2018 - 12.2021

MBA - Logistics And Supply Chain Management

VELS INSTITUTE OF SCIENCE TECHNOLOGY

BBA - BACHELOR OF BUSINESS ADMINISTRATION

SRM INSTITUTE OF SCIENCE TECHNOLOGY

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