Team-oriented with 6+ years experience in Manual Testing, Mobile App Testing of both Android Devices and iOS with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Senior Quality Analyst
BeQisoft Technologies Pvt.Limited, The Walt Disney Company
09.2022 - Current
Projects - Espn Application, Espn Cricinfo
Tools - Jira Application, This Project Deals with Sports like Football(NFL),Baseball(MLB), Basketball(NBA), Hockey(NHL) and all other sports across countries for International Users
Roles and Responsibilities:
Managed all QA processes in an AGILE environment
Worked Closely with the Development Team on the New Features in the User Stories and Epics
Reviewing Test cases, Test data and reusable test scripts in Jira for User Stories based on the Acceptance Criteria during each Iteration
Participated in Bi-Weekly User Story Grooming sessions and Iteration Planning meetings with Scrum Master, Product Owners, and Agile Team members
Responsible to test the module deals with purchase of subscriptions
Performed thorough Smoke, Functional, Sanity and Regression testing and retesting all the critical and open Bugs prior to Deployment
Mobile Application Testing on Different iOS and Android mobile devices
Defect Characterization, Defect Submission and defect tracking using JIRA till its closure
Instrumental in creating a quality culture focusing on customers’ needs and proposing new actions to improve performance and to minimize the errors
Key role in identifying and recommending processes / procedures and workflow improvements and support the team in achieving customer satisfaction targets
Access Healthcare
Client Name - Athena Health
Projects - Healthcare
Senior Group Leader
ACCESS HEALTHCARE
CHENNAI, TamilNadu
11.2014 - 04.2022
Good Exposure to Software Development Life Cycle (SDLC),
Software Test Life Cycle (STLC)
Good Exposure to Software Development Life Cycle (SDLC),
Software Test Life Cycle (STLC)
Defining operational strategy & execution roadmap, including
Short, mid & long-term business
Full understanding of software development lifecycle and all
Phases of QA process
Involved in peer to peer review of Test cases
Involved in Regular meeting for Traceability Matrix
Understanding of Customer Requirement Specifications
Coordinated with the development team for fixing the bugs
Ensure the reported bugs are tracked using Team Track
Engaging in the Client's call on discussing the Functionality and
Defect Validations
Ability to manage a wide variety of tasking and responsibility
Maintaining highest customer service quality through effective
Communication between contact centre and internal teams
Tracking performance of subordinates; ensuring team is
Adequately trained; motivated and maintaining team morale
Education
Bachelor of Arts - History
The New College
Chenai
06.2004 - 05.2007
Skills
Project Management
undefined
Timeline
Senior Quality Analyst
BeQisoft Technologies Pvt.Limited, The Walt Disney Company
09.2022 - Current
Senior Group Leader
ACCESS HEALTHCARE
11.2014 - 04.2022
Bachelor of Arts - History
The New College
06.2004 - 05.2007
Similar Profiles
Priyanka SharmaPriyanka Sharma
Senior QA at Disney ESPN (Payroll: Beqisoft Technologies Pvt Ltd), BengaluruSenior QA at Disney ESPN (Payroll: Beqisoft Technologies Pvt Ltd), Bengaluru