ANANDHIKA A
COUSTOMER SERVICE/ADMIN
KERALA
Summary
Dedicated customer service representative with 3 years of experience in providing exceptional support and resolving customer issues promptly. Skilled in CRM software and effective communication. Seeking a role in a customer-focused company where I can utilize my skills to enhance customer satisfaction and retention.
Overview
3
3
years of professional experience
3
3
Languages
Work History
CUSTOMER SERVICE
Myg India Private Limited
01.2023 - 01.2025
- Directing customers to the correct department or supervisor, Ensure coustomer satisfaction,Update CRM and following CRM.
CUSTOMER SERVICE
Kempagowda International Airport
01.2022 - 01.2023
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
Education
Diploma - Airport Management
VERVVE MONIQUE AVIATION
Higher Secondary - Computer commerce
BEM HSS
Higher school - undefined
BEM HSS
Skills
Microsoft office
Timeline
CUSTOMER SERVICE
Myg India Private Limited
01.2023 - 01.2025
CUSTOMER SERVICE
Kempagowda International Airport
01.2022 - 01.2023
Higher Secondary - Computer commerce
BEM HSS
Higher school - undefined
BEM HSS
Diploma - Airport Management
VERVVE MONIQUE AVIATION
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