ANANDHU K MENON
Customer Support Executive
Korchi
Summary
I am a result driven committed and articulate person with excellent communication skills with high level of customer commitment. Multi skilled with the ability to plan and manage the assigned territory, maintaining and developing existing and new customers through ethical methods with consistent high client service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding environment. Now looking forward to making a significant contribution in an ambitious company that offers a genuine opportunity for progression.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Senior-Associate IT Helpdesk
Sutherland
11.2022 - Current
- Completed daily logs for management review, and has experience as Acting Supervisor and Floor Support.
- Trained and supported new team members, maintaining culture of collaboration.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
Associate IT Helpdesk
Sutherland
11.2020 - 11.2022
- 2 Years
- Excellent communication skills, both verbal and written.
Education
B.Com - Taxation
Bharatmata College, Thrikkakara
01.2015
10+2 - undefined
Kasturba Higher Secondary
01.2012
10th - undefined
Saraswathi Vidyaniketan
01.2010
Skills
- Microsoft Office
- Basic of Software Running
- Schedule management
- Performance monitoring
- Training and mentoring
- Can settle into any role and take over the management of existing client base
- Good communication skill and an excellent telephonic manner
Timeline
Senior-Associate IT Helpdesk
Sutherland
11.2022 - Current
Associate IT Helpdesk
Sutherland
11.2020 - 11.2022
10+2 - undefined
Kasturba Higher Secondary
10th - undefined
Saraswathi Vidyaniketan
B.Com - Taxation
Bharatmata College, Thrikkakara