To be a part of your organization that provides clear direction, where I will be encouraged and motivated to welcome challenges and contribute my knowledge and skills, as well as taking the opportunity to learn from others in order to achieve the organizational goal.
Overview
6
6
years of professional experience
Work History
Senior Process Executive
Cognizant Technologies Solutions
Bangalore, Karnataka
06.2022 - Current
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Cultivated interpersonal skills by building positive relationships with others.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated leadership skills in managing projects from concept to completion.
Organized and detail-oriented with a strong work ethic.
Excellent communication skills, both verbal and written.
Adaptable and proficient in learning new concepts quickly and efficiently.
Fraud Investigation Officer
HSBC
12.2019 - Current
Part of the Security and Fraud Detection Team
Worked on customer complaints and complex cases which needed immediate action and special investigation
My process knowledge helped to reduce errors and operational losses for the site and prevent customers losing their money
Cross trained in different products such as fraud on commercial, Business and Corporate cards, marks and spencer card and mobile application related scams
Helped individuals within the team to increase their performance by giving feedback and consistently monitoring their performance
Caught many fraudsters over the phone with cross question and psychological questioning
Relationship Manager
Angel Broking
02.2019 - 11.2019
Building relationship with potential clients
To connect with the prospects/clients via online leads and convert the same to customers by pitching for share market
Connect and follow up on the leads assigned to generate client acquisition and open the online De-mat account
Client meeting and advising financial planning to the existing clients (Mutual funds, LIC etc)
Update the data base / lead management system to ensure proper reporting of work
Achieve the assigned targets for client acquisition.
Sales Executive
Reality Monk
09.2018 - 11.2018
Sales visits
Demonstrating and presenting properties
Maintaining accurate records
Acquisition of properties
Negotiate/close deals and handle complaints or objections
Gather feedback from customers or prospects and share with internal teams
Education
MBA - Marketing
IIBS
BANGALORE
PGPBM - Retail marketing
IIBS
B. Com - With accounts
Umeschandra College
Higher Secondary - undefined
Shree Maheshwari Vidyalaya
10th - undefined
Shree Maheshwari Vidyalaya
Skills
MS Wordundefined
Additional Information
ACHIEVEMENTS: , Certified as ‘Best Coordinator’ in ‘Bell to Success’ 2017, IIBS Bangalore. Winner for the title ‘Best Skit’ 2017, IIBS, Bangalore. Various prizes in many athletic sports. Winner in Elocution Competition.
Like to work in a Team. Outgoing and Friendly. PERSONAL DETAILS: Date of Birth : 06-08-1996 Marital Status- Unmarried.