Summary
Overview
Work History
Education
Skills
Certification
Timeline
Projects & Industrial Exposure
AccountManager
Anand Kumar Krishnan

Anand Kumar Krishnan

System Delivery Engineer
Chennai,TN

Summary

Dynamic Information Technology Lead with extensive experience in the IT sector and a proven track record of delivering innovative solutions and driving operational excellence. Expertise includes all versions of Windows and Linux environments, along with strong skills in IT management and networking. A Bachelor of Technology (BTech) provides a solid foundation for navigating complex technical challenges and leading teams to success. Committed to leveraging technology to enhance organizational performance and achieve strategic objectives.

Overview

14
14
years of professional experience
4
4
Certifications
4
4
Languages

Work History

System Delivery Engineer

SmarterHi Communication
12.2022 - Current
  • Testing of the product.
  • Installation of the product at the customer's end.
  • Remote work with customers.
  • Working in virtual machines (Linux).
  • Basic configuration of SBCs (Session Border Controllers), i.e. Avaya, Oracle, and Cisco.

System Engineer

IDDS (InfoSoft Digital Design and Services)
05.2021 - 05.2022
  • Managing and handling the team.
  • Maintaining system and EPOS-related escalation of end users.
  • I worked on the ServiceNow tool.
  • Managing the network devices, including desktops, laptops, POS (point of sale) machines, MFPs, and others, including Kyocera, HP, Canon, and Ricoh.
  • Responsible for systems related to incidents, requests, and change tickets.
  • Managing the IT compliance and software.
  • Working knowledge of CCTV and FIDS.
  • Managing the users (VIP and normal) both physically and remotely.
  • Having knowledge of DLP, Checkpoint VPN, IBM BigFix, Netskope, OneDrive, Symantec Encryption, and antivirus.
  • Installing different operating systems on a virtual machine (VirtualBox, VMware) as per the request of the client.
  • Managing other application and software-related issues with the help of the backend team if required, or if the issue is from the backend (POS, end users).
  • Installation of airport-related applications.
  • Aware of the SLAs in the SD tool.

Outbound Representative

Concentrix Ltd.
12.2019 - 05.2021
  • To provide training to the drivers of other states in their language.
  • Verify the driver document of other countries.

System Trainer

Ramzi Networkz
05.2017 - 08.2019
  • Train students in various technical and programming skills.

Developer

Ramzi Networkz
05.2014 - 05.2017
  • Worked as a developer in different programming languages.
  • Assigned project of a college student.

System Administrator

Ramzi Networkz
05.2012 - 05.2014
  • Worked on systems (sales, service, repair, etc.).
  • CCTV (installation, configuration, maintenance).
  • Data backup on user request.
  • Managing and handling the team.
  • Supporting the users, both physically and remotely,

Education

Bachelor Of Technology - Computer Engineering

Gayatri Vidya Parishad College For Degree And PG Courses School of Engineering
Visakhapatnam
11-2019

Diploma - Computer Engineering

Sanketik Polytechnic College
12-2013

10th -

MVP Public School
05-2010

Skills

Certification

Minor in CSE & Advance GEN Technologies(IIT MANDI)

Timeline

Minor in CSE & Advance GEN Technologies(IIT MANDI)

12-2025

LINUX, AWS & DEVOPS(Apponix)

10-2024

System Delivery Engineer

SmarterHi Communication
12.2022 - Current

System Engineer

IDDS (InfoSoft Digital Design and Services)
05.2021 - 05.2022

Outbound Representative

Concentrix Ltd.
12.2019 - 05.2021

Networking(BIRED)

10-2018

Hardware(BIRED)

03-2018

System Trainer

Ramzi Networkz
05.2017 - 08.2019

Developer

Ramzi Networkz
05.2014 - 05.2017

System Administrator

Ramzi Networkz
05.2012 - 05.2014

Bachelor Of Technology - Computer Engineering

Gayatri Vidya Parishad College For Degree And PG Courses School of Engineering

Diploma - Computer Engineering

Sanketik Polytechnic College

10th -

MVP Public School

Projects & Industrial Exposure

  • Trained for Industrial exposure at DATAPRO on “HARDWARE AND NETWORKING” during Diploma.
  • Industrial exposure project on “ENCRYPTION & DECRIPTION” during Engineering.
Anand Kumar KrishnanSystem Delivery Engineer