Anand Kumar Krishnan
System Delivery Engineer
Chennai,TN
Summary
Dynamic Information Technology Lead with extensive experience in the IT sector and a proven track record of delivering innovative solutions and driving operational excellence. Expertise includes all versions of Windows and Linux environments, along with strong skills in IT management and networking. A Bachelor of Technology (BTech) provides a solid foundation for navigating complex technical challenges and leading teams to success. Committed to leveraging technology to enhance organizational performance and achieve strategic objectives.
Overview
14
14
years of professional experience
4
4
Certifications
4
4
Languages
Work History
System Delivery Engineer
SmarterHi Communication
12.2022 - Current
- Testing of the product.
- Installation of the product at the customer's end.
- Remote work with customers.
- Working in virtual machines (Linux).
- Basic configuration of SBCs (Session Border Controllers), i.e. Avaya, Oracle, and Cisco.
System Engineer
IDDS (InfoSoft Digital Design and Services)
05.2021 - 05.2022
- Managing and handling the team.
- Maintaining system and EPOS-related escalation of end users.
- I worked on the ServiceNow tool.
- Managing the network devices, including desktops, laptops, POS (point of sale) machines, MFPs, and others, including Kyocera, HP, Canon, and Ricoh.
- Responsible for systems related to incidents, requests, and change tickets.
- Managing the IT compliance and software.
- Working knowledge of CCTV and FIDS.
- Managing the users (VIP and normal) both physically and remotely.
- Having knowledge of DLP, Checkpoint VPN, IBM BigFix, Netskope, OneDrive, Symantec Encryption, and antivirus.
- Installing different operating systems on a virtual machine (VirtualBox, VMware) as per the request of the client.
- Managing other application and software-related issues with the help of the backend team if required, or if the issue is from the backend (POS, end users).
- Installation of airport-related applications.
- Aware of the SLAs in the SD tool.
Outbound Representative
Concentrix Ltd.
12.2019 - 05.2021
- To provide training to the drivers of other states in their language.
- Verify the driver document of other countries.
System Trainer
Ramzi Networkz
05.2017 - 08.2019
- Train students in various technical and programming skills.
Developer
Ramzi Networkz
05.2014 - 05.2017
- Worked as a developer in different programming languages.
- Assigned project of a college student.
System Administrator
Ramzi Networkz
05.2012 - 05.2014
- Worked on systems (sales, service, repair, etc.).
- CCTV (installation, configuration, maintenance).
- Data backup on user request.
- Managing and handling the team.
- Supporting the users, both physically and remotely,
Education
Bachelor Of Technology - Computer Engineering
Gayatri Vidya Parishad College For Degree And PG Courses School of Engineering
Visakhapatnam11-2019
Diploma - Computer Engineering
Sanketik Polytechnic College
12-2013
10th -
MVP Public School
05-2010
Skills
Windows administration
Hardware and network integration
Cross-functional vendor coordination
Linux system management
Knowledge of service desk operations
Technical software skills
Virtualization software experience
System update coordination
VMware remote support
Certification
Minor in CSE & Advance GEN Technologies(IIT MANDI)
Timeline
Minor in CSE & Advance GEN Technologies(IIT MANDI)
12-2025
LINUX, AWS & DEVOPS(Apponix)
10-2024
System Delivery Engineer
SmarterHi Communication
12.2022 - Current
System Engineer
IDDS (InfoSoft Digital Design and Services)
05.2021 - 05.2022
Outbound Representative
Concentrix Ltd.
12.2019 - 05.2021
Networking(BIRED)
10-2018
Hardware(BIRED)
03-2018
System Trainer
Ramzi Networkz
05.2017 - 08.2019
Developer
Ramzi Networkz
05.2014 - 05.2017
System Administrator
Ramzi Networkz
05.2012 - 05.2014
Bachelor Of Technology - Computer Engineering
Gayatri Vidya Parishad College For Degree And PG Courses School of Engineering
Diploma - Computer Engineering
Sanketik Polytechnic College
10th -
MVP Public School
Projects & Industrial Exposure
- Trained for Industrial exposure at DATAPRO on “HARDWARE AND NETWORKING” during Diploma.
- Industrial exposure project on “ENCRYPTION & DECRIPTION” during Engineering.