Summary
Overview
Work History
Education
Skills
PROJECT
Certification
LANGUAGES
Timeline
Generic
ANAND PERUMAL R

ANAND PERUMAL R

Chennai

Summary

With over a decade of leadership across hospitality, food service, and multi-brand restaurant environments. Expert in designing and executing enterprise-scale strategies that elevate operational efficiency, financial performance, and brand integrity. Proven ability to lead cross-functional teams, drive organizational change, and deliver results across geographically dispersed locations. Known for integrating cultural authenticity into scalable business models, blends analytical precision with creative vision to shape guest-centric experiences, and sustainable growth and strategic planning, team development, and transformational initiatives that position organizations for long-term success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Area Manager of Operations

HungerBox
Chennai
01.2024 - 12.2024
  • Directed cafeteria operations for clients including Qualcomm, Valeo, Deloitte, and Thryve.
  • Supervised multiple locations to ensure seamless daily operations and adherence to standards.
  • Ensured compliance with safety regulations and company policies across all sites.
  • Monitored quality standards in all operational aspects to maintain service excellence.

Senior Restaurant Manager

By Naz Food Concepts LLP
Chennai
11.2022 - 01.2024
  • Maintained safe working and guest environment to reduce risk of injury and accidents
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances
  • Purchased adequate quantities of food, beverages, equipment, and supplies
  • Correctly calculated inventory and ordered appropriate supplies
  • Carefully interviewed, selected, trained, and supervised staff.

Operations Manager

Tifsco
Chennai
03.2022 - 11.2022
  • Responsible for the business performance of 6 brands, Analyze and planning restaurant sales and profitability, organizing marketing activities, such as promotional events and discount schemes, Reviewing and Control over financial reports, Profit & Loss, Maintaining inventory, Managing Staff
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Devised processes to boost long-term business success and increase profit levels
  • Introduced new methods, practices, and systems to reduce turnaround time.

Asst Duty Manager

Evolve Business Ventures
Chennai
06.2019 - 03.2022
  • Responsible for Managing budgets, Maintaining statistical and financial records
  • Dealing with customer queries and complaints
  • Overseeing pricing and stock control
  • Setting/Meeting sales targets, including motivating staff, ensuring compliance with health and safety legislation, preparing promotional materials and displays, liaising with head office, Training, supervising and appraising staff
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Applied effective time management techniques to meet tight deadlines.

Lounge Duty Officer

Qatar Airways
Doha
10.2016 - 02.2019
  • Responsible for coordinating daily operations, deliver superior service and maximize customer satisfaction, appraise staff performance and provide feedback to improve productivity, train new and current employees on customer service practices, promote the brand in the local community through word of mouth and restaurant events
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Team Leader

Travel Food Service Pvt Ltd
Chennai
12.2014 - 10.2016
  • To be responsible to create detailed reports on weekly, monthly, annual revenues and expenses, control operational costs and identify measures to cut waste, coordinate daily front of the house and back of the house restaurant operations, Preparing Duty Rosters, Giving Training and Induction for the new staffs and discuss and Planning about Events
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service
  • Helped meet changing demands by recommending improvements to business systems or procedures
  • Frequently inspected production area to verify proper equipment operation.

Maitre D' Burgundy

Maitre D
Chennai
09.2013 - 11.2014
  • To be responsible for overall, Giving Training and Induction for the new staff and discuss about Events and Planning

Guest Service Assistant

Hotel Trident
Chennai
10.2011 - 09.2013
  • To be responsible for overall Customer Service, delivering a high quality of standard food and beverage service

Education

3 Years Diploma - Hotel Management

The Hotel Academy
Chennai
06.2011

Skills

  • Operations management
  • Customer service excellence
  • Cost control and inventory
  • Financial management
  • Sales and revenue management
  • Brand management
  • Technology and systems
  • Strategic planning
  • Compliance and licensing

PROJECT

  • Teaman, Chennai - Operations and Brand Management
  • MFJ - Brand Transformation
  • Vaitheeswaran Cafe - Brand incubation

Certification

  • House Keeping Management/ June 2009
  • Highfield Level 2 Award In Food Safety/Sep 2017
  • Food Safety Supervisor By Fostac, Fassi/Jan 2023

LANGUAGES

Tamil
First Language
Telugu
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1

Timeline

Area Manager of Operations

HungerBox
01.2024 - 12.2024

Senior Restaurant Manager

By Naz Food Concepts LLP
11.2022 - 01.2024

Operations Manager

Tifsco
03.2022 - 11.2022

Asst Duty Manager

Evolve Business Ventures
06.2019 - 03.2022

Lounge Duty Officer

Qatar Airways
10.2016 - 02.2019

Team Leader

Travel Food Service Pvt Ltd
12.2014 - 10.2016

Maitre D' Burgundy

Maitre D
09.2013 - 11.2014

Guest Service Assistant

Hotel Trident
10.2011 - 09.2013

3 Years Diploma - Hotel Management

The Hotel Academy

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