ANAND TP
Summary
Technology Analyst with strong expertise in Java and Spring Boot development, REST APIs, JPA/Hibernate, and Oracle SQL. Experienced in supporting enterprise applications on Oracle WebLogic and OSB with deep skills in troubleshooting, RCA, and performance analysis. Proficient in CI/CD workflows, Kubernetes basics, and Splunk monitoring to ensure stable and reliable production environments.
Overview
5
5
years of professional experience
Work History
Technology Analyst
Infosys
Trivandrum
03.2021 - Current
- Delivered 24×7 production support for Java-based enterprise applications hosted on Oracle WebLogic Server, including domain configuration, managed server lifecycle operations, deployments, JDBC/JMS setup, performance tuning, and troubleshooting.
- Supported and maintained integrations built on Oracle Service Bus (OSB) by managing proxy/business services, monitoring message flows, and resolving integration failures.
- Debugged application issues by analyzing logs, thread dumps, heap dumps, stuck threads, JVM metrics, and coordinated fixes/workarounds to restore services quickly.
- Managed incident lifecycle using BMC Remedy, including triaging, prioritization, SLA-based resolution, and escalation for high-impact issues.
- Performed in-depth Root Cause Analysis (RCA) and documented preventive actions to reduce recurring incidents.
- Utilized Splunk for real-time log monitoring, error pattern detection, alert investigations, and incident troubleshooting.
- Collaborated with development, infrastructure, and client teams to provide technical insights, timely updates, and clear communication during incidents and deployments.
- Played a vital role in Disaster Recovery (DR) drills, validating application readiness, failover capability, and business continuity processes.
- Conducted impact analysis for incidents, planned changes, and deployments to mitigate risks across dependent systems.
- Contributed to backend development using Java, Spring Boot, and built/enhanced RESTful APIs with secure and scalable implementations.
- Worked with JPA/Hibernate for ORM-based development and performed Oracle SQL operations including complex queries, stored procedures, indexing, and performance tuning.
- Created and updated SOPs, runbooks, and knowledge base articles to streamline issue handling and improve team efficiency.
- Supported CI/CD automation using Jenkins, Git, and Ansible, enabling seamless deployments and reducing manual intervention.
- Gained hands-on experience with Kubernetes, managing containerized applications, deployments, pods, and basic cluster operations.
- Supported Java applications deployed on AWS Elastic Beanstalk, managing environment configurations, application versions, and deployment monitoring.
- Managed IAM users, groups, roles, and policies to ensure secure access control following least-privilege principles.
- Supported deployments through AWS CodePipeline, enabling automated build and release processes for cloud-based applications.
- Ensured continuous service availability by working in rotational shifts, providing round-the-clock operational coverage.
Education
Bachelor of Technology(BTech) - Computer Science
APJ ABDUL Kalam University
Kerala, India05-2020
Skills
- Java EE and Spring Boot
- Restful API design
- JPA and database management
- Oracle SQL
- Oracle Service Bus
- Oracle Weblogic servers
- Splunk Log Analysis
- Incident management and response
- Continuous integration with Jenkins
- Version control with GIT
- Container orchestration with Kubernetes
- AWS (Elastic Beanstalk, EC2, IAM, EBS, EFS, CloudWatch, CodePipeline)
- BMC Remedy ticketing system
- UC4 job scheduling
- SLA management and compliance
Timeline
Technology Analyst
Infosys
03.2021 - Current
Bachelor of Technology(BTech) - Computer Science
APJ ABDUL Kalam University