Anand Shekhar Singh
Vice President, Head of Banking Alliance, PayU
Gurugram
Summary
Performance-driven business professional with 22 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Head of Banking Alliance
PayU
Gurgaon
4 2024 - Current
- Lead strategic partnerships with PSU, Private and International Banks based in India, driving incremental revenue growth of 30 Cr for current FY and product integration.
- Negotiate contracts and ensured regulatory compliance
- Conduct market analysis for strategic insights
- Managing high-performing team and fostered stakeholder relationships.
- Passionate about learning and committed to continual improvement.
- Deliver services to customer locations within specific timeframes.
Head of Strategy - Enterprise, SMB, GIB
PayU
Gurgaon
8 2020 - 4 2024
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes. Over 3.5 years have contributed ~ 100 Cr of Gross margin through cost saving or commercial negotiations with Banks and merchants.
- Managed strategic alliances with banks for new products and solutions.
- Achieved significant cost savings through supply chain optimization efforts such as strategic sourcing initiatives and logistics improvements.
- Increased company growth by developing and implementing innovative strategies.
DVP, Regional Head-Prepaid, Forex & Credit Card
HDFC Bank
Gurgaon
9 2019 - 8 2020
- Delivered consistent results - 110% + in challenging markets, adapting strategies to meet changing conditions.
- Developed collaborative culture, fostering teamwork and open communication throughout North region.
- Drove innovation within region by encouraging creative problem-solving approaches among team members.
- Improved regional performance by implementing strategic sales initiatives and effective team management.
- Championed diversity and inclusion efforts within organization, promoting inclusive workplace culture that valued individual perspectives.
DVP, Zonal Head - Merchant Acquiring
HDFC Bank
Kolkata
06.2017 - 08.2019
- Led merchant acquisition and relationship management for East region of India. Have doubled portfolio to 1600 Cr
- Increased team size from 10 Managers to 24 Managers to manage regional market to manage increased portfolio to manage portfolio which has growth by 200% over 2 years.
- Utilized excellent communication skills to resolve customer complaints promptly and professionally.
- Established strong rapport with clients by consistently delivering knowledgeable advice on products tailored specifically to their needs.
- Assisted in budget planning and forecasting processes, contributing to overall financial success of business.
Assistant Vice President - Merchant Acquiring
HDFC Bank
Gurgaon
10.2016 - 05.2017
- Managed merchant acquiring business and strategic relationships and grown portfolio by 110%-150% YoY
- Have managed entire Haryana and Delhi NCR territory as Area Head.
- Fostered strong relationships with key clients, leading to repeat business and significant increase in customer satisfaction ratings
- Expanded market presence through targeted marketing campaigns, increasing brand awareness among prospective clients in key industries.
- Established high-performance culture within team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
Senior Manager - Merchant Acquiring Sales
HDFC Bank
Gurgaon
04.2011 - 04.2016
- Led business development and merchant relationship management and managed to onboard key clients like DLF Brands, McDonald's, Dominos, SRS and have always achieved more than 120% of annual target
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Improved team performance by providing comprehensive training and fostering collaborative work environment.
Key Accounts Manager
HDFC Bank
Gurgaon, Faridabad, New Delhi
03.2008 - 03.2011
- Acquired key accounts for POS terminals in Delhi NCR.
- Have won multiple contests and been overachiever by achieving targets by 120% and above
- Tracked key performance metrics regularly, ensuring constant improvement in account management strategies over time.
- Developed comprehensive understanding of customers'' needs, enabling targeted up-selling and cross-selling efforts.
- Provided valuable insights to product development teams based on customer feedback, driving innovation in offerings.
- Boosted client satisfaction by developing and maintaining strong relationships with key accounts.
Sales Manager - Credit Cards
ICICI Bank
Delhi NCR, Agra
10.2006 - 09.2008
- Managed co-branded credit card sales in Delhi/NCR and Agra
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed team of 1000+ head count including Business Managers, Team leaders and FOS for Credit Card Sourcing for Storefront Channel
Product Officer
Gabriel India Ltd
New Delhi
02.2006 - 10.2006
- Developed business strategies for shock absorber products.
- Managed relationships with key vendors, negotiating favorable pricing agreements and ensuring reliable supply chain management.
- Enhanced product performance by conducting thorough market research and analyzing customer feedback.
Assistant Manager - Sales
MapmyIndia
New Delhi
04.2005 - 02.2006
- Contributed to business growth as management trainee and managed to bring 10 new customers to company for Digital Maps and store locators including key clients like Skoda, PNB
- Developed loyal customer base through regular follow-up contacts after initial purchase transactions, encouraging repeat business over time.
- Contributed to overall success of company by consistently modeling professional behavior and adhering to established policies and procedures in all interactions with customers, colleagues, and supervisors.
- Developed strong relationships with key clients by providing exceptional service and support, leading to repeat business and referrals.
Marketing Executive
Kent RO Systems Ltd
New Delhi
11.2002 - 04.2003
- Engaged in direct sales and marketing of RO systems.
- Have sold ~ 30 odd RO Purifier in short span of time
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
Marketing Executive
Sara Engineering Works
New Delhi
01.2002 - 11.2002
- Sold ice-cream bar molds to manufacturers in Delhi, NCR, and Gujarat.
- Coordinated appointments and meetings for director with 5 active projects
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue
Education
MBA - Marketing
04.2003 - 03.2005
Bachelor of Engineering - Mechanical Engineering
09.1997 - 09.2001
Skills
Leadership and Team Management
Sales Planning
Business Development
Sales Leadership
Negotiation and Influencing
Financial Acumen
Strategic Thinking
Staff Development
Lead Generation
Financial Management
Client Relationship Building
Resource Allocation
Timeline
DVP, Zonal Head - Merchant Acquiring - HDFC Bank
06.2017 - 08.2019
Assistant Vice President - Merchant Acquiring - HDFC Bank
10.2016 - 05.2017
Senior Manager - Merchant Acquiring Sales - HDFC Bank
04.2011 - 04.2016
Key Accounts Manager - HDFC Bank
03.2008 - 03.2011
Sales Manager - Credit Cards - ICICI Bank
10.2006 - 09.2008
Product Officer - Gabriel India Ltd
02.2006 - 10.2006
Assistant Manager - Sales - MapmyIndia
04.2005 - 02.2006
ICFAI Business School - MBA, Marketing
04.2003 - 03.2005
Marketing Executive - Kent RO Systems Ltd
11.2002 - 04.2003
Marketing Executive - Sara Engineering Works
01.2002 - 11.2002
KLEs College of Engineering And Technology - Bachelor of Engineering, Mechanical Engineering
09.1997 - 09.2001
Head of Banking Alliance - PayU
4 2024 - Current
Head of Strategy - Enterprise, SMB, GIB - PayU
8 2020 - 4 2024
DVP, Regional Head-Prepaid, Forex & Credit Card - HDFC Bank
9 2019 - 8 2020