Anand Singh Rawat
Uttam Nagar, New Delhi
Summary
A detail-oriented Quality Analyst with 6+ years of experience in analyzing and improving quality control processes. Skilled in conducting audits, implementing quality management systems, and facilitating training programs. Adept at identifying process gaps and recommending solutions to improve quality and productivity.
Overview
16
16
years of professional experience
Work History
Quality Analyst
VMart Retails Pvt. Ltd+AM Marketing Places Pvt Ltd
11.2016 - Current
- Develop and maintain quality management systems to ensure compliance with industry standards
- Conduct internal audits to identify process gaps and recommend improvements
- Analyze data to identify trends and develop metrics to measure quality performance
- Facilitate training programs to improve quality awareness and skills
- Collaborate with cross-functional teams to implement process improvements
- Conduct root cause analysis investigations to identify and resolve quality issues
- Participate in external audits and assist in maintaining ISO 9001 certification
- Lead a team of quality control technicians
- Developed and maintained quality assurance procedure documentation.
- Collaborated with management to provide training on improved processes and assisted with the creation and maintenance of quality training.
Site Supervisor
Ansal Buildwell
03.2011 - 09.2016
- Managed on-site construction activities, ensuring adherence to project timelines
- Supervised construction crews, and subcontractors, and ensured compliance with safety regulations
- Initiated onsite safety program and properly trained team members to decrease injuries.
- Developed work schedules for team members to maximize shift coverage.
- Worked with personnel and managers to meet strict timelines.
- Enhanced communication between construction management and personnel to facilitate smooth project completion.
- Delivered reports to construction manager to detail project updates and likely completion dates, noting delays, and causes.
- Coordinated with architects, engineers, and project managers to meet project objectives.
- Maintained records and logs of work performed and materials and equipment used.
- Resolved issues between employees and customers using company policies.
Service Engineer
Advance Info Distributors Pvt Ltd
07.2008 - 03.2011
- Provided technical support for various products, troubleshooting and resolving customer issues
- Conducted preventive maintenance and performed system upgrades
- Collaborated with the sales team to provide pre-sales technical assistance.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Tested and checked performance of hardware and software programs.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Installed, configured and tested equipment on specialized platforms.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
Education
Bachelor of Arts -
Delhi University
DelhiHigh School Diploma -
12th From CBSE Board (Arts)
Delhi10th From CBSE Board
Delhi18th Month Diploma in Computer Hardware
Delhi Collage of Computer Education
DelhiSkills
- Auditing and data analysis
- Root cause analysis
- Process improvement
- Team leadership
- Training and development
- Communication and interpersonal skills
- Continuous Improvement
- Protocol Review
- Data Analysis
- Training Material Development
- SOP Development
Achievements
- Started as an executive and demonstrated exceptional skills leading to a promotion to Quality Analyst.
- Successfully promoted to Senior Quality Analyst due to outstanding performance and leadership abilities.
Timeline
Quality Analyst
VMart Retails Pvt. Ltd+AM Marketing Places Pvt Ltd
11.2016 - Current
Site Supervisor
Ansal Buildwell
03.2011 - 09.2016
Service Engineer
Advance Info Distributors Pvt Ltd
07.2008 - 03.2011
Bachelor of Arts -
Delhi University
High School Diploma -
12th From CBSE Board (Arts)
10th From CBSE Board
18th Month Diploma in Computer Hardware
Delhi Collage of Computer Education
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