Summary
Overview
Work History
Education
Skills
Achievements Rewards
Projects
Languages
Hobbies
Declaration
Timeline
Generic
ANANDU KRISHNA M K

ANANDU KRISHNA M K

Thiruvananthapuram

Summary

Enthusiastic and detail-oriented Cabin Steward with over 9 years of experience in hospitality and customer service. Dedicated to providing guests with a clean, comfortable, and pleasant experience while ensuring the highest standards of hygiene and service. Seeking to bring exceptional skills in housekeeping, attention to detail, and customer care as a Cabin Steward.

Overview

10
10
years of professional experience

Work History

Housekeeping, cabin steward

MSC Cruises
05.2023 - Current

Housekeeping, cabin steward

AIDA Cruises
02.2021 - 10.2022

Room Attendant

The Leela Kovalam
09.2015 - 04.2019

Banquet Arrangement

The Leela Kovalam
Trivandrum
07.2015 - 08.2015

Public Area Attendant

The Leela Kovalam
Trivandrum
04.2015 - 06.2015

Education

High School -

Government HS Plavoor
Thiruvananthapuram, Kerala

Higher Secondary School -

St. Thomas HSS Amboori
Thiruvananthapuram, Kerala

Diploma in Hotel Operation -

Rajadhani institute of hotel management
Thiruvananthapuram, Kerala

Skills

  • Attention to Detail
  • Time Management
  • Inventory management
  • Equipment operation
  • Safety compliance
  • Team collaborations
  • Attention to detail
  • Effective communication
  • Service orientation
  • Guest relations
  • Strong teamwork
  • Reliability and punctuality
  • Initiative and Self-motivation

Achievements Rewards

  • Received formal recognition from the Ship’s Council aboard AIDAprima for exceptional dedication, passion, and reliability during operationally challenging weeks. Commended by the Master, General Manager, Chief Engineer, Staff Captain, and HR Manager for consistently high commitment and dependable performance in maintaining service standards.
  • Employee of the Month Awarded for exceptional performance, professionalism, and consistent contribution to team success and service excellence from Leela RAVIZ Kovalam
  • Successful completion of an Industrial Training program in Housekeeping, Food, and Beverage Service (May-August 2015), demonstrating excellent conduct, aptitude.
  • Succesful Awarded for outstanding service during the stay of the India and West Indies cricket teams for an international match in Trivandrum (October-November 2018).
  • Received a Service Excellence Programme certificate in 2015 and a certificate for excellent work during industrial training at The Leela Raviz, Kovalam.
  • Received a certificate for a Towel Art competition held at The Leela Raviz, Kovalam, Trivandrum.

Projects

Service excellence Program, Housekeeping GSA, 18, 2 Days, How to Behave in inside of the Hotel, Grooming standard, How to talk to the Guest, How to behave in Guest areas.

Languages

  • English
  • Hindi
  • Tamil
  • Malayalam

Hobbies

  • Traveling
  • Listening music
  • Watching documentaries and Movies
  • Playing cricket

Declaration

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. With over 9 years of hands-on experience in the housekeeping industry, I am confident in my ability to maintain high standards of cleanliness, hygiene, and guest satisfaction. I am committed to continuing my professional growth while contributing positively to any organization I am part of.

Timeline

Housekeeping, cabin steward

MSC Cruises
05.2023 - Current

Housekeeping, cabin steward

AIDA Cruises
02.2021 - 10.2022

Room Attendant

The Leela Kovalam
09.2015 - 04.2019

Banquet Arrangement

The Leela Kovalam
07.2015 - 08.2015

Public Area Attendant

The Leela Kovalam
04.2015 - 06.2015

High School -

Government HS Plavoor

Higher Secondary School -

St. Thomas HSS Amboori

Diploma in Hotel Operation -

Rajadhani institute of hotel management
ANANDU KRISHNA M K