Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nandhu Krishnan R

kollam

Summary

Results-driven Service Advisor with expertise in dealership management and technical communication. Coordinated service delivery with technicians to enhance customer relationships and improve service efficiency. Skilled in appointment scheduling and customer relationship management, dedicated to optimizing service processes and elevating customer satisfaction in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Service Advisor

popular Hyundai
KOLLAM
05.2024 - Current
  • Explained service recommendations and repairs to clients, fostering trust and understanding.
  • Guided customers through service inquiries and vehicle maintenance needs, resulting in improved satisfaction.
  • Scheduled appointments to streamline service department workflow and improve customer experience.
  • Coordinated with technicians to ensure timely completion of service tasks.
  • Managed customer records using dealership management software for accurate tracking.
  • Collaborated with sales team to identify additional service opportunities, enhancing customer engagement.

Education

B TECH MECHANICAL - MECHANICAL

UKF COLLEGE OF ENGINEERING
KOLLAM
06-2023

Skills

  • Customer relationship management
  • Customer service
  • Service process management
  • Customer appointment management
  • Sales performance analysis
  • Sales performance analysis software
  • Service recommendations
  • Service efficiency improvement
  • Inventory management
  • Technical communication
  • Vehicle maintenance
  • Team collaboration

Languages

English
Upper Intermediate (B2)
B2
Malayalam
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1

Timeline

Service Advisor

popular Hyundai
05.2024 - Current

B TECH MECHANICAL - MECHANICAL

UKF COLLEGE OF ENGINEERING
Nandhu Krishnan R