Learning New Technologies
Anannya Roy
Intern
Durgapur
Summary
Possess strong communication, interpersonal, and organizational skills with a commitment to enhancing customer satisfaction and achieving organizational goals.Skilled in handling customer queries, maintaining accurate records, problem-solving, and delivering excellent customer service through voice and non-voice channels.Customer-focused graduate with strong communication, customer support, email handling, chat support, and data management skills.
Overview
3
3
Languages
Work History
Agricultural Intern
Internship
01.2026 - 03.2026
Worked as a Field and Hydroponics Coordinator, assisting in the management of hydroponic systems and field crop activities. Gained practical experience in modern agricultural practices, crop monitoring.
Responsibilities:
- Coordinted daily operational activities and maintained accurate record.
- Manageed documentation, reporting and data entry task.
- Maintained professional relationship with team member and clients.
- Demonstrated strong organisational and multitasking abilities.
- Assisted in resolving operational issues through effective communication.
- Provided timely information and support.
Education
Bachelor of Science - Bsc Agriculture Hons.
DBS GLOBAL UNIVERSITY
Dehradun, Uttrakhand 08-2024
Skills
Customer Service & Client Support
Voice Process Handling
Email & Chat Support
Customer Query Resolution
Complaint Management
Active Listening
Verbal & Written Communication
Data Entry & Documentation
Microsoft Office Suite
Time Management
Problem Solving
Team Collaboration
Multitasking
Attention to DetailMicrosoft Excel
Interests
Community Engagement
Communication & Public Interaction
Report Writing
Problem Solving Data Management
Team Collaboration
Personal Development
Reading and Learning
Achievement
- Successfully completed my internship with practical field exposure.
- Gained hands-on experience in hydroponics and field management.
- Developed strong communication and customer interaction skills through internship activities.
- Maintained accurate records and reports with high attention to detail.
- Developed problem solving skills.
Declaration
I hereby declare that the information provided above is true and correct to the best of my knowledge.
Anannya Roy
Timeline
Agricultural Intern
Internship
01.2026 - 03.2026
Bachelor of Science - Bsc Agriculture Hons.
DBS GLOBAL UNIVERSITY