Anant Naik
Learning And Development
Mumbai
Summary
Learning & Digital Transformation Leader with 15+ years of experience designing and delivering technology-enabled, scalable learning solutions across global organizations. Proven expertise in digital transformation learning, systems enablement, regulatory and compliance training, and enterprise LMS governance. Currently serving as Global Senior eLearning Specialist at DKSH, leading global digital learning initiatives across 30+ countries. Strong track record in blended learning design, instructional architecture, stakeholder management, Agile delivery, and change enablement, with a focus on measurable adoption, performance improvement, and business impact.
Overview
20
20
years of professional experience
4
4
Certifications
Work History
Global Learning and Development Manager
DKSH India PVT.LTD
10.2022 - Current
- Lead enterprise-wide digital learning initiatives across 30+ countries, supporting global sales, regulatory, and operations teams.
- Design and deliver technology and systems training for platforms including Salesforce.com, Discover Customer Portal, and Power BI, using blended learning models.
- Established the Learning & Development function within the Global Digital team, addressing specialized enablement needs for sales and customer-facing users.
- Spearheaded the digitization of instructor-led training for Regulatory Affairs, Operational Excellence, and compliance-driven functions.
- Independently manage the end-to-end learning lifecycle: Training Needs Analysis (TNA), learning architecture, storyboarding, eLearning development, and deployment.
- Proposed and secured leadership approval for a standardized global onboarding framework, resulting in additional resourcing and global rollout.
- Deliver virtual instructor-led training (vILT) for new hires and existing employees, consistently receiving strong learner and stakeholder feedback.
- Conduct post-training evaluations and learning analytics to assess effectiveness and continuously improve learning outcomes.
Assistant Manager- L&D (Learning Specialist / Consultant)
Tech Mahindra, Hutchison 3 Global Services Pvt. Ltd
08.2011 - 09.2022
- Led learning and change enablement for a UK-based telecom digital transformation, supporting 2,000+ users across sales, care, and technical operations.
- Managed and mentored a 12-member L&D team, along with offshore resources, delivering 30+ blended learning assets aligned to Agile sprints and system go-live milestones.
- Partnered with change management providers to address the people impact of new technology adoption, improving readiness and adoption.
- Conducted detailed as-is / to-be system and process analysis and Training Needs Analysis (TNA) to identify capability gaps and inform learning strategy.
- Planned and executed learning programs using Agile methodologies and Jira, including sprint planning, reviews, and Go / No-Go readiness assessments.
- Designed blended and gamified learning programs leveraging digital platforms and virtual learning tools to increase engagement during transformation initiatives.
- Collaborated closely with technical delivery partners and stakeholders, ensuring learning content quality, technical accuracy, and on-time delivery.
- Managed stakeholder communication, progress reporting, risk mitigation, and post-deployment adoption support.
Customer Service Representative
Sutherland Global Services
08.2007 - 07.2011
- Utilized industry equipment to analyze, identify and resolve technical problems.
- Complied with all company quality, security and safety guidelines.
- Provided customer with information and requirements for all services.
Customer Service Representative
Stream International Pvt Limited
01.2006 - 08.2007
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
Bachelor of Arts - Psychology And Sociology
University of Mumbai
Mumbai 04.2001 -
Diploma - Animation And Special Effects
ARENA ANIMATION And Frameboxx
Mumbai 04.2001 -
Skills
Training solutions development
Adult learning theories
ADDIE expertise
Collaboration
Analytical skills
Employee performance evaluations
Project Management
Consulting
Cultural awareness
Innovative Thinking
Core Competencies
Digital & Technology Learning • Learning Architecture • Instructional Design • Blended Learning • LMS Administration & Governance • Systems & Platform Training • Digital Transformation • Regulatory & Compliance Training (SHE, DG, Regulatory Affairs) • Training Needs Analysis (TNA) • Change Enablement • Agile (Scrum, Jira) • Stakeholder & Vendor Management • Learning Analytics • Articulate Storyline • Adobe Suite • Virtual Instructor-Led Training (vILT)
Accomplishments
- Spearheaded global onboarding standardization across 30+ countries, enhancing training consistency and learner experience.
- Designed and digitized instructor-led programs for key business functions, reducing training delivery time by 25%.
- Led a 12-member design and development team to deliver large-scale digital transformation projects for a UK-based telecom client.
- Delivered virtual learning programs with 90%+ participant satisfaction and measurable performance improvement.
- Implemented data-driven training evaluations and feedback mechanisms to optimize learning outcomes.
Tools & Technologies
Articulate Storyline | Articulate Rise 360 | Adobe Creative Suite | LMS (Moodle, Workday, SAP SuccessFactors) | Microsoft 365 | Power BI | Jira | Trello | Canva | Camtasia
Certification
Generative AI in L&D and HR
Timeline
Instructional Designer
02-2025
Learning and Development Professional
02-2025
Global Learning and Development Manager
DKSH India PVT.LTD
10.2022 - Current
Generative AI in L&D and HR
11-2019
Neuro Linguistic Programming
11-2019
Assistant Manager- L&D (Learning Specialist / Consultant)
Tech Mahindra, Hutchison 3 Global Services Pvt. Ltd
08.2011 - 09.2022
Customer Service Representative
Sutherland Global Services
08.2007 - 07.2011
Customer Service Representative
Stream International Pvt Limited
01.2006 - 08.2007
Bachelor of Arts - Psychology And Sociology
University of Mumbai
04.2001 -
Diploma - Animation And Special Effects
ARENA ANIMATION And Frameboxx
04.2001 -