ANANT THAKUR
Center Head
Muzaffarnagar,UP
Summary
Dynamic Center Manager at Physics Wallah Ltd, adept in operations management and staff leadership, achieved 82% of PnL targets by driving strategic sales campaigns. Proven expertise in financial reporting and marketing plan development, fostering community engagement and enhancing customer satisfaction through innovative outreach initiatives.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Center Manager
Physics Wallah Ltd
10.2024 - Current
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Achieved 82% of the PnL target by successfully closing 583 admissions in the session.
- Leading branch operations with end-to-end responsibility for team handling, sales delivery, academics, finance, and marketing.
- Driving revenue growth by implementing strategic sales campaigns, and ensuring high customer satisfaction.
- Training the team to follow operations and finance SOPs, ensuring compliance, and smooth process execution.
- Conducting regular training sessions to strengthen staff efficiency and adherence to organizational standards.
- Actively going into the field with the team for marketing activities, conducting outreach in feeder areas, and building strong community engagement.
- Monitoring academic delivery, operational efficiency, and financial performance to align with organizational goals.
- Managing budgets, financial reports, and expense controls to optimize profitability.
- Planning and executing local marketing strategies, seminars, and outreach programs to increase enrollments.
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
Senior Business Development Associate
Unacademy
04.2024 - 10.2024
- Exceeded annual sales targets through consistent pipeline management and effective negotiation tactics.
- Increased revenue by identifying and targeting new markets for the company''s products and services.
- Negotiated favorable contract terms for clients, resulting in mutually beneficial long-term agreements that boosted recurring revenue streams.
- Enhanced client satisfaction by providing exceptional support and managing relationships throughout the sales cycle.
- Improved lead generation processes by implementing innovative marketing strategies and leveraging digital channels.
- Developed business pipeline using cold and warm techniques.
Senior Associate
Physics Wallah Pvt. Ltd
08.2023 - 03.2024
- Developed and implemented long-term strategic plans to ensure organizationalgrowth as the company was starting its new center here in the city.
- Mechanized the marketing and walk-ins at the center in a proper way to fulfill the requirements of the parents at the branch.
- Organizing and participating in relevant events to ensure a larger share of the market.
- Identifying new market segments and tapping profitable business opportunities in the B2B and B2C segments.
- Meeting with the school's directors, principals, and coordinators for business enhancement purposes.
- Conducting seminars in schools, open seminars in town, residential apartments, and corporate settings.
- Completing any other work as assigned from time to time, as per the management requirement, with the limited resources.
- Giving the product knowledge and working in a smooth way to the teammates.
- Determined appropriate budgets and administered expenditures.
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Executive
Aakash Educational Services
10.2021 - 08.2023
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed marketing strategies and campaigns to increase brand awareness in feeder areas of my base location, and managed relationships with the Admission Advisor Channel, schools, and local tuition teachers.
- Demonstrated good networking in the feeder area at my working location by collaborating with an A-grade school in the feeder area.
- Increasing business generation through an increase in school outreach, BTL activities, marketing planning, and seminars in the territory.
- Work completion according to the emergency of manpower at the center in the operation, as well as by working on Salesforce and with ERP knowledge.
- For the exam conduction and brand awareness, I have taken ownership of all the seminar conduction in the city and in the feeder areas.
- Handled administrative management, personnel issues, and the different issues of the parents with their concerns, and given the appropriate solution for their problems.
Education
Master of Arts - Economics
S D Degree College
Muzaffarnagar, India 04.2001 -
Bachelor of Science - Maths
D A V Degree College
Meerut 04.2001 -
No Degree - PCM
R V M Int. College
Muzaffarnagar, India 04.2001 -
Skills
Data analysis
Timeline
Center Manager
Physics Wallah Ltd
10.2024 - Current
Senior Business Development Associate
Unacademy
04.2024 - 10.2024
Senior Associate
Physics Wallah Pvt. Ltd
08.2023 - 03.2024
Executive
Aakash Educational Services
10.2021 - 08.2023
Master of Arts - Economics
S D Degree College
04.2001 -
Bachelor of Science - Maths
D A V Degree College
04.2001 -
No Degree - PCM
R V M Int. College
04.2001 -