ANANT THAKUR
Center Head
Muzaffarnagar,UP
Summary
Dynamic Center Manager at Physics Wallah Ltd, adept in operations management and staff leadership, achieved 82% of PnL targets by driving strategic sales campaigns. Proven expertise in financial reporting and marketing plan development, fostering community engagement and enhancing customer satisfaction through innovative outreach initiatives.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Center Manager
Physics Wallah Ltd
10.2024 - Current
- Ensured compliance with all relevant regulations, maintaining a safe and secure environment for staff members and clients alike.
- Achieved 82% of the PnL target by successfully closing 583 admissions in the session.
- Leading branch operations with end-to-end responsibility for team handling, sales delivery, academics, finance, and marketing.
- Driving revenue growth by implementing strategic sales campaigns, and ensuring high customer satisfaction.
- Training the team to follow operations and finance SOPs, ensuring compliance, and smooth process execution.
- Conducting regular training sessions to strengthen staff efficiency and adherence to organizational standards.
- Actively going into the field with the team for marketing activities, conducting outreach in feeder areas, and building strong community engagement.
- Monitoring academic delivery, operational efficiency, and financial performance to align with organizational goals.
- Managing budgets, financial reports, and expense controls to optimize profitability.
- Planning and executing local marketing strategies, seminars, and outreach programs to increase enrollments.
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
Senior Business Development Associate
Unacademy
04.2024 - 10.2024
- Exceeded annual sales targets through consistent pipeline management and effective negotiation tactics.
- Increased revenue by identifying and targeting new markets for the company''s products and services.
- Negotiated favorable contract terms for clients, resulting in mutually beneficial long-term agreements that boosted recurring revenue streams.
- Enhanced client satisfaction by providing exceptional support and managing relationships throughout the sales cycle.
- Improved lead generation processes by implementing innovative marketing strategies and leveraging digital channels.
- Developed business pipeline using cold and warm techniques.
Senior Associate
Physics Wallah Pvt. Ltd
08.2023 - 03.2024
- Developed and implemented long-term strategic plans to ensure organizationalgrowth as the company was starting its new center here in the city.
- Mechanized the marketing and walk-ins at the center in a proper way to fulfill the requirements of the parents at the branch.
- Organizing and participating in relevant events to ensure a larger share of the market.
- Identifying new market segments and tapping profitable business opportunities in the B2B and B2C segments.
- Meeting with the school's directors, principals, and coordinators for business enhancement purposes.
- Conducting seminars in schools, open seminars in town, residential apartments, and corporate settings.
- Completing any other work as assigned from time to time, as per the management requirement, with the limited resources.
- Giving the product knowledge and working in a smooth way to the teammates.
- Determined appropriate budgets and administered expenditures.
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Executive
Aakash Educational Services
10.2021 - 08.2023
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed marketing strategies and campaigns to increase brand awareness in feeder areas of my base location, and managed relationships with the Admission Advisor Channel, schools, and local tuition teachers.
- Demonstrated good networking in the feeder area at my working location by collaborating with an A-grade school in the feeder area.
- Increasing business generation through an increase in school outreach, BTL activities, marketing planning, and seminars in the territory.
- Work completion according to the emergency of manpower at the center in the operation, as well as by working on Salesforce and with ERP knowledge.
- For the exam conduction and brand awareness, I have taken ownership of all the seminar conduction in the city and in the feeder areas.
- Handled administrative management, personnel issues, and the different issues of the parents with their concerns, and given the appropriate solution for their problems.
Education
Master of Arts - Economics
S D Degree College
Muzaffarnagar, India 04.2001 -
Bachelor of Science - Maths
D A V Degree College
Meerut 04.2001 -
No Degree - PCM
R V M Int. College
Muzaffarnagar, India 04.2001 -
Skills
Data analysis
Staff leadership
Operations management
Financial reporting
Sales Promotions
Marketing Plan Development
ROI Analysis
Competitive Analysis
Direct marketing campaigns
Strategic Marketing
Campaign Management
Trade Shows
Special events planning
Sales Support
Timeline
Center Manager
Physics Wallah Ltd
10.2024 - Current
Senior Business Development Associate
Unacademy
04.2024 - 10.2024
Senior Associate
Physics Wallah Pvt. Ltd
08.2023 - 03.2024
Executive
Aakash Educational Services
10.2021 - 08.2023
Master of Arts - Economics
S D Degree College
04.2001 -
Bachelor of Science - Maths
D A V Degree College
04.2001 -
No Degree - PCM
R V M Int. College
04.2001 -