Ananta Rana
ECommerce Logistics
Garajanga
Summary
Organized Ecommerce Operations Manager experienced in operations and team management. Proactively addresses and solves problems with operations to maximize profits. Great at resolving conflicts and developing new service strategies.
Overview
8
8
years of professional experience
1
1
Language
Work History
Hub Manager (DC Hub & Transport Operations)
Qwik Supply Chain Private Limited
12.2021 - 11.2023
- Plan and Manage operations according to Organization SOP
- Manage employees by building better relationships
- Solve problems in daily operations
- Setup targets and work collectively to achieve the same
- Communicate with field staff to ensure efficient delivery of products
- Maintain a record and safety of Inventory
- Setting up the layout and ensuring efficient space utilization.
Station Manager (Warehouse Operations)
ElasticRun
06.2021 - 12.2021
- Control and Manage Inventory
- Setting up the layout and ensuring efficient space utilization
- Supervise warehouse employees and oversee daily operations
- Inspect condition of tools and equipment
- Enforce all company rules and regulations
- Ensure a high degree of detail and focus on every job.
Hub In-charge (Mother Hub Operations)
Ecom Express Pvt Ltd
09.2020 - 06.2021
- Develop plans and lead the supply chain planning/reverse logistics
- Ensure timely execution of planning and transportation as per SLA
- Establish policy and standard operating procedures in hub operations
- Ensure discipline in the process (Inbound, Outbound) through OS and hence maintain 99% operational accuracy
- Determine, set, and review Logistics Operation KPIs (TAT, Operation productivity) and ensure 100% HSW (Health, Safety, and Wellbeing).
Centre Manager (DC Operations)
Delhivery Private Limited
04.2016 - 10.2019
- Responsible for planning and achieving set branch targets from time to time
- Formulating standard operating procedures by studying the requirement, productivity level, and activities
- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance in team members
- Leading, training, and monitoring the performance of team members to ensure efficiency in operations and meeting of individual and group targets
- Improve the delivery service level from 65% to 85% by effective route planning, rescheduling of manpower, analysis, and eliminating the root cause of service failures.
Supervisor (DC Operations)
Ecom Express East Pvt Ltd
08.2015 - 04.2016
- Provide leadership as Operations Supervisor responsible for managing daily operations, directing employees, and evaluating operational performance
- Focused on maximizing productivity by adjusting associate activity and resources based on daily workflow changes
- Established daily and monthly goals and targets for strategic insights that aligned with company objectives
- Conducted daily meetings with associates in safety management, on-time delivery, good customer service
- Identified opportunities and guided senior management projects to fix complications in the process.
Education
Master of Arts - Political Science
Utkal University
Bhubaneswar, Odisha07.2018
Skills
Third-Party Logistics
Operations Management
COD Management
Last Mile Delivery
Hub Operations
Shift Scheduling
People Management
Employee Training
Problem-solving abilities
Relationship Building
Timeline
Hub Manager (DC Hub & Transport Operations)
Qwik Supply Chain Private Limited
12.2021 - 11.2023
Station Manager (Warehouse Operations)
ElasticRun
06.2021 - 12.2021
Hub In-charge (Mother Hub Operations)
Ecom Express Pvt Ltd
09.2020 - 06.2021
Centre Manager (DC Operations)
Delhivery Private Limited
04.2016 - 10.2019
Supervisor (DC Operations)
Ecom Express East Pvt Ltd
08.2015 - 04.2016
Master of Arts - Political Science
Utkal University