ANANTHANAG M

· Responsible for managing Telangana State-STATE BANK OF INDIA TCL network links.

· Coordinate with branches for FLT and Circle Team for links restoration within SLA.

· Coordinate with SBI Client and Circle Team for new links delivery and upgradations.

· Monitoring and resolving the packet drops issues.

· Scheduling the TCL network links in accordance with business requirements for configuration modifications and network stability

· Coordinating with SBI (AGM, Nodal Officers, Branch Manager and SBI Technical Team) to meet their requirements and priorities

· Work for permanent solution on reoccurring network Incidents

• Managed membership registration and verification for Indian Orthodontic Society, Indian Prosthodontic Society, and Indian Society of Pedodontics and Preventive Dentistry ensuring verification of professional degrees and certificates.
• Verified and approved payment details for new member registrations, ensuring completeness and accuracy.
• Efficiently resolved registration queries via phone and email, ensuring streamlined communication.
• Oversaw office operations, handling appointment scheduling and maintaining organized files.
• Proficient in identifying and resolving issues within established timeframes.
• Handled presence of events, enhancing event communications for up to 500-1000 potential attendees.

• Managed Inland discounted bill procedures by extracting financial data from Omniflow and Finacle software, then organizing it into Excel sheets based on LC number, bank details, due dates, and city information.
• Generated and sent letters to customers based on LC numbers and due dates, ensuring timely communication.
• Followed up with customers for overdue discounted bills by reissuing reminder letters to facilitate prompt payment.
• Handled Salcomn updates by modifying existing tally sheets to include credit, debit, and monetary information.
• Updated tally sheets by incorporating new customer data and miscellaneous details such as applicant names, customer names, issue and expiry dates, commission, and service tax information.