Ananth Kumar Nagothi
Vijayawada
Summary
Innovative EC Operations Manager with 5.5 years of experience in the retail industry. Skilled at transforming challenges into opportunities within fast-paced environments. Proficient in utilizing data-driven insights to optimize processes and improve overall efficiency. Dedicated team player, focused on fostering collaboration and attaining shared objectives.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
EC Manager
Livspace
2 2022 - Current
- Successfully managed and handled walk-in inquiries, demonstrating strong interpersonal and communication skills to provide exceptional customer service and support
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Increased customer satisfaction by resolving issues and increased walk-in numbers by initiated many branding and marketing activities
- Listened to customer needs and desires to identify and recommend optimal products
- Managed inventory control, cash control and sales numbers
- Handled daily scheduling tasks and provided administrative support for entire sales department
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales
Team Leader
Reliance Digital
05.2019 - 01.2022
- Built strong relationships with customers through positive attitude and attentive response
- Mentored and guided employees to foster proper completion of assigned duties
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Worked with colleagues to create prototypes for designs and training materials
- Coordinated weekly meetings for internal and external groups
Education
MBA - Marketing And HR
KBN COLLEGE
06.2017 - 04.2019
Bachelor of Science - Electronics Technology
Gowtham Degree College
06.2014 - 04.2017
High School Diploma - undefined
Sri Chaitanya Jr. College
06.2012 - 04.2014
Skills
Store operations
Sales experience
Customer service experience
Modular Interior experience
Customer Relationship Management (CRM)
Staff Management
Store maintenance
Inventory Management
Software - Upperintermediate
- MS office
- Google sheets
Timeline
Team Leader
Reliance Digital
05.2019 - 01.2022
MBA - Marketing And HR
KBN COLLEGE
06.2017 - 04.2019
Bachelor of Science - Electronics Technology
Gowtham Degree College
06.2014 - 04.2017
High School Diploma - undefined
Sri Chaitanya Jr. College
06.2012 - 04.2014
EC Manager
Livspace
2 2022 - Current