Senior Professional, offering 20 years of experience, leading a team of highly qualified engineers, managing infrastructure of no.1 ranked external client facing portal. Accomplished Infrastructure Manager with progressive industrial background and decisive leadership style.
PROFILE SUMMARY
● Managed 24x7 Production SQL Server environments with large critical databases in more than 400 servers
● Liaised with Service Delivery Managers for applications and discussed service improvement plans within the database environment
● Participated in change approval board meetings, discussed weekly IT changes and provided approvals
● Assigned projects to appropriate team members based on bandwidth, technical expertise, capability, turnaround time and so on
● Worked as Risk Champion within LOB Infrastructure Team and helped the IRMs to remediate any risk related issues
● Helped the IRMs in performing CSA Reviews for various applications within LOB
● Built servers in project phase and ensured the high availability of the server; planned and participated in DR Tests
● Provided on-call support and worked on RCA on any incidents on the servers
Technology Lifecycle Management
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