Anant Trivedi
Bhopal
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
Deputy Manager Admin
Alkonic Industries
02.2023 - 03.2025
- Supervise daily office activities to ensure smooth operations, including workflow schedules.
- Oversee office layout, facilities, and inventory, ensuring an organized and well-functioning workplace while keeping the security on top.
- Handle procurement of office supplies and equipment, managing vendor relationships contracts and security personal.
- Lead, train, and supervise administrative and security staff, fostering a positive work environment and encouraging professional development.
- Delegate tasks effectively and ensure accountability and productivity within the team.
- Develop and implement efficient administrative SOP, systems knowledge, and workflows to streamline operations.
- Manage and maintain accurate records and documentation, ensuring accessibility and compliance with organizational standards.
- Handle document management, including filing, record-keeping, and archiving for easy retrieval and audit-readiness.
- Ensure that all administrative activities comply with organizational policies, industry regulations, and legal requirements.
- Develop, update, and enforce administrative policies, ensuring that staff adhere to established guidelines.
- Conduct regular audits and reviews of administrative processes to maintain high standards and compliance, also authored SOP for timely changes.
- Oversee company communications, including handling correspondence, emails, and other forms of messaging.
- Assist with internal communications to ensure staff are informed about updates, policies, and other essential information.
- Prepare reports, presentations, and documentation for meetings and leadership teams.
- Organize and coordinate travel arrangements, accommodations, and itineraries for staff members as needed.
- Plan and oversee company events, meetings, and training sessions, ensuring logistics and resources are well-managed.
- Making Plans for the Role based Access control to the different stakeholders within the organisation.
- Results-driven Operations and Compliance Professional years of experience managing modern retail store and warehouse operations and cross-functional compliance requirements.
Retail Store Manager
CPR Distributors
09.2021 - 01.2023
- Achieve and exceed sales targets through both direct and channel sales channels within the designated region.
- Assist in building and maintaining strong relationships with customers.
- Support the sales team in achieving individual and team sales targets.
- Provide guidance and training to sales representatives as needed.
- Identify and prioritize key channel partners based on their ability to reach target markets, generate leads, and drive revenue growth.
- Excellent communication, negotiation, and interpersonal skills to build rapport with customers and collaborate effectively with internal stakeholders.
- Strategic thinker with a data-driven approach to sales planning and execution.
- Adaptability and resilience to thrive in a fast-paced, dynamic environment.
- Commitment to continuous learning and professional development in the field of sales.
Retail Store Manager
Zenica Lifestyle Pvt Ltd-Apple Premium Reseller
01.2017 - 06.2020
- Proven ability to drive amazing customer experiences — and results — through team development.
- Experience with diplomatically managing multiple commitments to customers, staff, and operations.
- Ability to adapt to challenges while remaining calm in a constantly changing retail environment.
- Store Business Management- “Sales” :: a) Target v/s Achievements, b) Managing Profit and Loss.
- Complete store operational requirements: Assets Management, 3rd Party Vendors, Demo Product, Inventory Management and Maintaining statistical, financial records and daily reporting.
- Dealing with customer queries and complaints.
- Responsible for Customer Focused Engagement and Apple Customer Experience.
- Responsible for closing the sales, includes Billing and Product activation.
- Advises customers by discovering customer needs & showing them appropriate solutions.
Department Manager
Reliance Digital Retail Ltd.
11.2013 - 12.2016
- The enthusiast personal who oversee daily store operations, focusing on maximizing profitability and ensuring excellent customer service.
- The strategic thinker to drive store growth and efficiency, as well as managing staff effectively in a dynamic retail environment.
- Sales and Revenue Growth.
- Develop and implement strategies to maximize revenue and profitability.
- Monitor store performance, analyse sales data, and take corrective actions to address gaps.
- Drive promotional campaigns and initiatives to boost sales.
- Achieve sales targets for the store by monitoring department performance.
- Analyze sales trends and take corrective actions where necessary.
- Department Operations Management.
- Ensure operational efficiency across in the store.
- Oversee inventory management to minimize stock-outs and shrinkage.
- Maintain Department compliance with company policies, procedures, and standards.
- Oversee store layouts, product displays, and overall brand representation.
- Team Leadership and Development.
- Lead, motivate, and develop team leads and their teams.
- Provide training, coaching, and regular performance feedback.
- Set performance goals and provide regular feedback to ensure team alignment with business objectives.
- Foster a positive and collaborative work environment.
- Customer Experience.
- Drive initiatives to improve customer satisfaction across all stores.
- Monitor customer feedback and implement improvement plans.
- Ensure a consistent and exceptional customer experience across all stores.
- Monitor customer feedback and address service-related issues promptly.
- Lead initiatives to enhance customer satisfaction and loyalty.
- Strategic Business Planning and Execution.
- Collaborate with leadership team to develop business plans for the department.
- Identify growth opportunities.
- Monitor market trends and competitor activities to stay ahead.
- Develop and execute department business plans aligned with company goals.
- Monitor budgets and control costs to optimize profitability.
- Conduct regular reviews of store performance and market dynamics.
- Market and Competitor Analysis.
- Stay updated on market trends and competitor activities.
- Identify opportunities for growth and innovation in the store.
- Provide insights and feedback to senior management.
- Compliance and Risk Management.
- Ensure all stores adhere to legal and regulatory requirements.
- Implement safety, security, and risk management measures.
- Address escalated operational, customer or people-related issues.
- Manage risk by implementing safety and security measures.
- Reporting and Communication.
- Provide regular updates on sales performance, store operations and market insights.
- Act as a bridge between the corporate office and store teams to ensure alignment and clarity.
- Represent the zone in cross-functional meetings and strategic initiatives.
- Key Metrics to Track: Sales growth and achievement of targets, Store profitability and cost management, Customer satisfaction scores, Employee performance and retention rates, Inventory shrinkage and operational compliance levels.
SlpEngg
Reliance resQ Ltd.
06.2012 - 11.2013
- Commissioning and Testing of Fire Alarm, Access system, CCTV System and Public alarming system in Reliance Retail Stores along with implementation of security & loss prevention (SLP) policies and procedures related to people services and protection of Company’s assets, ability to handle confidential and sensitive information with discretion and integrity.
- Involved in the software design, development and system commissioning.
- Managing overall activities pertaining of Erection testing, commissioning and maintenance of Panels, Signet/Verinet Fire Panel, Access Panel, HIkVision CCTV System, EAS Antena And Public Announcement System.
- Coordination with the technical section, the supplier, and consultant for all project.
- Coordination with electromechanical material suppliers to provide the CCTV fire and access provisions in their Equipment.
- Preparation of Detailed Engineering Drawing, BOQ, Specification, HOTO Document.
- Liaise with sub contractor and in-house team for installation of the system.
- Updating the online reports and web-based programs for centralized monitoring team.
- Scheduling, organizing and conducting educational fire presentations for companies and home visits.
- Coordinate with LPO for incident reporting, manpower deployment and QRT development.
Education
Bachelor of Engineering - Computer Science
Globus Engg. College
Bhopal01.2011
12th -
St. Francis Convent Sr. Sec. School
Raisen, M.P.01.2007
10th -
B.M. Convent Higher Sec. School
GanjBasoda, M.P.01.2005
Skills
- Organizational Skills
- Leadership Skills
- Communication Skills
- Problem-Solving Skills
- Attention to Detail
- Budget Management
- Tech-Savvy
- Regulatory compliance
- Effective communication
- Training and development
- Performance improvements
Certificates And Trainings
Intern As Security Operations Specialist,
Princ Security Solutions, Bhopal, India, 05/25 to 08/25
- Led threat and incident management, overseeing security infrastructure configuration and deployment of tools/products.
- Implemented access control protocols to prevent unauthorized entry.
- Managed physical, logical, and role-based access control systems.
- Utilized video analytics for anomaly detection and enhanced surveillance.
- Oversaw door access control systems for secure personnel movement.
- Deployed guard tour systems to ensure patrol accountability.
- Resolved a high-stakes security breach, earning management's appreciation for swift action
- Coordinated duty schedules for 24/7 coverage and team efficiency.
- Maintained CCTV cameras, metal detectors, and alarm systems.
- Controlled threats via SOPs; managed simulated intrusion with rapid response and analysis.
- Operated fixed, PTZ, and thermal CCTV cameras, optimizing coverage and addressing environmental challenges.
- Worked with Verinet access control; managed material movements via Saksham.
- Neutralized threats like unauthorized entries through proactive measures; achieved zero major incidents., Handled medical emergencies, including CPR administration during heart attack scenario.
- Conducted CCTV surveillance and footage analysis for threat prevention., Prepared incident reports with timelines, parties involved, and corrective actions.
- Managed material movement using secure tracking systems to minimize losses.
- Used software like Hikvision (CCTV) and SecurePost (access control) for monitoring/reporting.
- Implemented perimeter security with physical barriers and software solutions.
- Coordinated Quick Response Teams (QRT) for emergency deployment.
- Mentored staff during restructuring, boosting team morale and performance.
- Demonstrated integrity, detail-oriented approach, decisiveness, communication, and adaptability as key managerial qualities.
- Optimized CCTV camera types, distances, and low-light performance.
- Trained new staff via simulations and assessments for rapid competency.
- Conducted security audits to identify and resolve vulnerabilities.
- Specialized in electronic security systems; targeted strategic management roles.
- Supported CCTV/ACS commissioning and security digitalization for automation.
- Conducted risk assessments evaluating threats, vulnerabilities, and mitigation.
- Led crisis management with cross-functional coordination for quick resolution.
- Performed anti-sabotage checks via inspections and intelligence.
- Ensured Form B compliance for security clearances.
- Conducted decoy operations; refined protocols based on unsuccessful attempts.
- Managed AMCs and SLAs for reliable service and minimal downtime.
- Enforced minimum response times (sub-5 minutes) through training., Handled fire alarms with verification and evacuation SOPs for multiple activations.
- Operated and calibrated Door Frame Metal Detectors (DFMD).
Strengths
- Patience
- Negotiation skills
- Dedication towards work
- Quick learner
Languages
- Hindi
- English
- Hindi
Hobbies and Interests
- Internet surfing
- Listening to Music
- Adventure Sports
Personal Information
Date of Birth: 06/23/89
Timeline
Deputy Manager Admin
Alkonic Industries
02.2023 - 03.2025
Retail Store Manager
CPR Distributors
09.2021 - 01.2023
Retail Store Manager
Zenica Lifestyle Pvt Ltd-Apple Premium Reseller
01.2017 - 06.2020
Department Manager
Reliance Digital Retail Ltd.
11.2013 - 12.2016
SlpEngg
Reliance resQ Ltd.
06.2012 - 11.2013
Bachelor of Engineering - Computer Science
Globus Engg. College
12th -
St. Francis Convent Sr. Sec. School
10th -
B.M. Convent Higher Sec. School