Ananya Chatterjee
HR Manager
Summary
Self Motivated HR Manager with overall experience of 9 Years, who is skilled at aligning learning & development with a strategic objective to drive business results. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Accomplished in talent management activities to build and grow talent at all levels. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Senior Executive, HR
Universal Corporation Limited
08.2023 - Current
- Improved recruitment outcomes by refining employer branding strategies for attracting top-tier candidates.
- Championed diversity and inclusion initiatives, resulting in a more equitable workplace environment.
- Implemented progressive performance management systems for ongoing feedback and continuous improvement.
- Recruited top talent to maximize profitability.
- Reduced turnover rates through effective talent management strategies and employee retention initiatives.
- Transformed company culture by fostering a positive, inclusive, and growth-oriented work environment.
- Collaborated closely with executive leadership to develop strategic HR plans aligned with long-term company objectives.
- Liaised between multiple business divisions to improve communications.
HR Manager
JK Spices and Food Products
02.2022 - 08.2023
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Created vision and goals for the team and motivated staff to achieve excellence.
- Managed employee disputes by employing conflict resolution techniques.
- Developed focused training programs, leadership pipeline and succession plans.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events and incentive programs.
HR Manager
Silver Leaf Tea Pvt. Ltd.
3 2021 - 02.2022
- Motivated employees through special events, incentive programs and constructive feedback.
- Developed focused training programs, leadership pipeline and succession plans.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements.
- Hiring Management through different channels.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Collaborated with senior management and performed benefits analysis.
- Maintained payroll and benefits for employees in various locations.
HR Manager
Das Writing Services Pvt. Ltd.
07.2020 - 03.2021
- Recruitment Management.
- Induction management.
- Training Management.
- Handling Employee Database.
- Employee Engagement.
- Handling employee confirmation, Performance Appraisals, Performance Management System.
- Managing entire payroll.
- Handling leaves and attendance.
- Workforce Planning
- Full and Final Settlement
- Support the day-to-day operation of the HR function in strategic partnership with the business.
- Handled company pages in Facebook, LinkedIn and Instagram for positive company promotion.
- Grievance Redressal.
Showroom In-Charge
Bajoria Home Maker's Pvt. Ltd.
07.2018 - 06.2020
- Voucher entry, billing, account maintain, cash handling, excel skills with data reporting & consolidation etc.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage..
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Customer Service Officer
ICICI Bank Ltd.
09.2015 - 06.2018
- Handling a portfolio of 180 Value customers – Providing tailor made Banking solutions i.a.w personal Financial capability.
- Enhancing CASA balance of the managed base, marketing of third party products (Life insurance, Mutual fund etc.) and focusing upon multiple product penetration to ensure maximum profitability in line with organizational objectives
- Managing customer centric operations by ensuring requisite service standards
Education
P.G. Diploma in Banking Operations - Banking Operations
Institute Of Finance Banking And Insurance (NIT)
Camac Street, Kolkata 07.2015 - 08.2020
Bachelor of Commerce - Accountancy Honors
Surendranath College
Sealdah, Kolkata 04.2012 - 04.2015
Commerce
ABSS
Liluah, HowrahSkills
Workforce improvements
Compensation and benefits
Company policies
Training and mentoring
Team Building
Recruitment
Performance management
MS Office suite with Advanced proficiency in Excel
Stakeholder Management
Languages
English, Bengali and Hindi
Interests
Enthusiast in painting, photography and travelling.
Timeline
Senior Executive, HR
Universal Corporation Limited
08.2023 - Current
HR Manager
JK Spices and Food Products
02.2022 - 08.2023
HR Manager
Das Writing Services Pvt. Ltd.
07.2020 - 03.2021
Showroom In-Charge
Bajoria Home Maker's Pvt. Ltd.
07.2018 - 06.2020
Customer Service Officer
ICICI Bank Ltd.
09.2015 - 06.2018
P.G. Diploma in Banking Operations - Banking Operations
Institute Of Finance Banking And Insurance (NIT)
07.2015 - 08.2020
Bachelor of Commerce - Accountancy Honors
Surendranath College
04.2012 - 04.2015
HR Manager
Silver Leaf Tea Pvt. Ltd.
3 2021 - 02.2022
Commerce
ABSS
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