Gainsight


Customer success manager with over 7 years of experience . Focused on increased retention, long term revenue growth and customer advocacy thereby driving sustainable value for both customers and the organization
Revenue growth boosted with enterprise client Acquisition, Strategic Partnerships and Market Penetration (APAC+EMEA).
Client service optimization
Training and mentoring
Revenue growth
Strategic communications
Inter-department collaboration
Customer Relations
Key accounts development
Research and due diligence
Gainsight
Salesforce
Zendesk
Slack
JIRA
Notion
Chargebee
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