Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Ananya Ghosh

Hyderabad

Summary

Results-oriented Business Consultant with 5 years of experience in B2B and SaaS sectors. Skilled in analytical problem-solving, stakeholder management, and project implementation. Experienced in designing and delivering customized technology solutions, optimizing business processes, and improving operational efficiency. Proficient in Jira, Salesforce, SQL, and Agile methodology. Collaborative team lead with a track record of mentoring and delivering measurable results. Currently looking for a challenging role to leverage my expertise in business analysis, client relationships, and project delivery.

Overview

5
5
years of professional experience

Work History

Consultant - II | POD Lead

HighRadius Technologies
02.2025 - Current
  • Improving Customer experience for marquis clients by leading implementation of PCI compliant payment portals.
  • Managin client relationships while serving as the primary POC for product implementations that cover a wide variety of payment solutions.

Associate Consultant - II | Lead Consultant

HighRadius Technologies
07.2023 - 02.2025
  • Led the Electronic Invoice Presentment and Payment team in multi-product implementations across North America, Australia & New Zealand, collaborating with banks, processors, and third-party stakeholders to deliver optimized solutions that drive client success. Designed, built, and delivered tailored solutions that optimize clients' business models, ensuring maximum value and effectiveness.

Associate Consultant - I

HighRadius Technologies
01.2022 - 06.2023
  • Managed over 20 Electronic Invoice Presentment and Payment initiatives in North America and EMEA, guiding implementation efforts to achieve efficient and customized solutions for clients.
  • Addressed peak client escalations to recognize critical issues and execute appropriate solutions, resulting in improved client satisfaction.
  • Guaranteed timely and high-quality deliverables by actively participating in project timeline planning, fit-gap analysis, and the software development life cycle.

Associate Techno Functional Consultant

HighRadius Technologies
06.2021 - 12.2021
  • Facilitated the seamless progression of projects throughout all implementation phases by developing detailed functional specification documents, test scripts, and transition documents.
  • Gained proficiency in JIRA by engaging with user stories, which improved project tracking and management effectiveness.

Consultant Trainee

HighRadius Technologies
06.2020 - 05.2021
  • Implemented Order to Cash and Integrated Receivables processes, ensuring successful execution and elevated client satisfaction.
  • Performed comprehensive data analysis across multiple ERPs to enable seamless system integration that boosted operational efficiency and accuracy.

Education

B.Tech - Computer Science & Communication Engineering

KIIT University
01.2021

High School Diploma -

Delhi Public School
01.2017

Skills

  • SQL data analysis
  • Jira issue tracking
  • Experience with Salesforce
  • Experience with Agile frameworks
  • Statistical analysis
  • Client communication skills
  • Client relationships
  • Process Improvement
  • Requirement Gathering
  • Problem-solving
  • Team leadership & development

Accomplishments

  • Award of Applause — HighFlyer in Q4, 2024.
  • HighFlyer of the Year, 2023.
  • Award of Applause — HighFlyer in H1, 2023.
  • SPOT Award in January 2023.
  • Award of Applause — HighFlyer in Q4, 2022.

Timeline

Consultant - II | POD Lead

HighRadius Technologies
02.2025 - Current

Associate Consultant - II | Lead Consultant

HighRadius Technologies
07.2023 - 02.2025

Associate Consultant - I

HighRadius Technologies
01.2022 - 06.2023

Associate Techno Functional Consultant

HighRadius Technologies
06.2021 - 12.2021

Consultant Trainee

HighRadius Technologies
06.2020 - 05.2021

B.Tech - Computer Science & Communication Engineering

KIIT University

High School Diploma -

Delhi Public School

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