Ananya Krishnakumar
Summary
Versatile professional with expertise in client management, demonstrating strong interpersonal communication, empathetic listening, and intercultural sensitivity to effectively engage with diverse audiences. Skilled in managing varied workloads while maintaining a focus on active listening and social perceptiveness to drive positive outcomes. Committed to leveraging these competencies to foster meaningful connections and deliver exceptional results in dynamic environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Project worker
Changes Bristol
Bristol, Bristol
06.2024 - 01.2025
- Facilitated peer support groups and managed volunteer engagement
- Assisted in the training of new volunteers for the peer support groups.
- Engaged in networking events with relevant organisations to expand awareness of the service (including GP surgeries, support workers, mental health teams & other charities across Bristol).
- Administered the service including collecting and collating monitoring data and completed necessary paperwork relating to incident reports, safeguarding and surveys.
- Adhered to charity organisation policies and procedures.
- Used exceptional communication and relationship-building skills to effectively liaise with colleagues, management and service users.
Sales and social media Coordinator
The Craft Safari
Dubai
03.2023 - 09.2023
- Generating business leads, following up on sales opportunities and managing customer accounts
- Establishing customer needs and selling products accordingly
- Carry out other duties in relation to marketing and sales activities
- Responsible for the smooth and effective functioning of The Craft Safari’s physical store
- Assisting in the development and implementation of social media campaigns across various platforms
- Streamlined sales process for improved customer interaction.
- Increased brand visibility by executing innovative digital campaigns.
- Engaged customers regularly on social media leading to a loyal community following.
- Researched audience preferences and reacted to current trends.
Psychology intern
Inspiron Psychological Well-Being Centre
Bengaluru, Karnataka
10.2022 - 11.2022
- Offered crisis intervention during emergency scenarios for immediate relief.
- Researched latest psychology practices to stay updated on industry trends.
- Safeguarded client privacy with stringent adherence to data security policies.
- Completed required documentation and reports for compliance and treatment planning.
- Kept abreast new developments in psychology field through continuous professional development.
- Engaged in case discussions, providing fresh perspectives based on academic knowledge.
Human resources intern
Suvidha Foundation
India
07.2022 - 08.2022
- Posted job openings for both potential educators as well as HR interns on LinkedIn
- Produced accurate, reliable reports for management monitoring of personnel activity.
- Assisted in recruitment and onboarding process for new employees.
- Handled confidential documents securely, maintained privacy of sensitive information.
- Assessed job applications meticulously to shortlist suitable candidates.
- Assisted HR team with general administration and paperwork to maintain optimal processing times.
Social media marketing intern
YEF
India
04.2021 - 05.2021
- Worked with the organization to bring awareness to several campaigns orchestrated by the organization
- Created videos, posters, and brochures for said campaigns
Education
B.A - Mass media and Communication, English and Psychology
Christ University
06.2019 - 05.2022
Skills
- Ability to undertake varied workload
- Customer Service
- Interpersonal Communication
- Store Management
- Social Media Marketing
- Social perceptiveness
- Empathetic listening
- Intercultural sensitivity
- Active listening
Languages
English
Advanced
Hindi
Intermediate
References
References available upon request.
Timeline
Project worker
Changes Bristol
06.2024 - 01.2025
Sales and social media Coordinator
The Craft Safari
03.2023 - 09.2023
Psychology intern
Inspiron Psychological Well-Being Centre
10.2022 - 11.2022
Human resources intern
Suvidha Foundation
07.2022 - 08.2022
Social media marketing intern
YEF
04.2021 - 05.2021
B.A - Mass media and Communication, English and Psychology
Christ University
06.2019 - 05.2022
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