Ananya Samaddar
Aspiring Business Analyst
Kolkata
Summary
Aspiring business analyst with a strong passion for solving complex problems and driving positive change within organizations. Meticulous and analytical thinker dedicated to translating business challenges into actionable insights through data-driven approaches. Committed to improving processes and enhancing efficiency, ultimately empowering businesses to make informed decisions. Eager to apply skills in a dynamic environment and contribute to team success.
Overview
4
4
years of professional experience
4051
4051
years of post-secondary education
6
6
Certifications
Work History
Marketing Intern
IOCL
05.2025 - 07.2025
- Conducted market research to identify target audiences and optimize marketing efforts.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Tracked campaign performance metrics to identify areas for improvement and adjust strategies.
- Facilitated collection and analysis of customer feedback to guide improvements in marketing strategies.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
System engineer
TATA CONSULTANCY AND SERVICES
12.2021 - 08.2024
- System Engineer with more than two years of experience in quality analysis, software testing tools, client management, and agile methodologies. Proven track record of delivering high-quality software solutions, recognized for exceptional work ethic, and teamwork in a fleet ordering application.
- Experienced in working in agile scrum teams with strict deadlines, and working as per client expectations to deliver a good quality product, meet client expectations, and put in extra efforts and working hours to meet customer expectations and demands, while putting in extra time and extra efforts.
- Executed over 200 test cases and achieved above 95 percent defect-free output.
- Enhanced in technical skills such as JIRA, Jephyre, and Excel. JIRA and JEPHYR tools were used to write test scenarios according to the story or requirements provided by the user, and after successful verification, execute those test cases according to the scenarios, and report the number of test cases that pass or fail. For each failed test case, analyze the cause and raise the defect in JIRA and EXCEL.
- Handled client calls during the release of the product to production, and achieved high client interaction.
- Presented and explained the new features of the application to clients, and resolved all their queries.
- Responsible for team members' completion of the assigned tasks on time, and reduced cycle time effectively by identifying test cases that can be automated and do not need a manual process.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
Education
MBA - Marketing Management
Indian Institute of Engineering Science And Technology
Kolkata, India 01.2024 - 01.2026
Electronics And Tele-communication Engineering
Meghnad Saha Institute of Technology
Kolkata, India 04.2001 - 01.2020
12th - Science
Patha Bhavan School
Kolkata, India08-2016
10th - Science
Patha Bhavan School
Kolkata, India08-2014
Skills
Market analysis
Certification
Introduction to generative AI-IBM 2025
Interests
Modelling, Playing badminton, Singing, swimming
EXTRACURRICULAR ACTIVITIES
Ramp walk in tech fest 2017 Participated in tech fest (Paridhi) 2018
Training
Comprehensive training in agile methodologies for software development
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Timeline
Marketing Intern
IOCL
05.2025 - 07.2025
MBA - Marketing Management
Indian Institute of Engineering Science And Technology
01.2024 - 01.2026
System engineer
TATA CONSULTANCY AND SERVICES
12.2021 - 08.2024
Electronics And Tele-communication Engineering
Meghnad Saha Institute of Technology
04.2001 - 01.2020
12th - Science
Patha Bhavan School
10th - Science
Patha Bhavan School
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