Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Summer Internships
Timeline
Generic

Ananya Sharma

Delhi

Summary

Dynamic DevOps Engineer with a proven track record at NCR Voyix Corporation, enhancing system uptime and stability. Expert in .NET and SQL, I spearheaded critical migrations and automated processes, achieving a 35% reduction in MTTR. Passionate about collaboration and continuous improvement, I thrive in optimizing performance and driving operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

DevOps Engineer I

NCR Voyix Corporation
10.2021 - Current
  • Serve as the Subject Matter Expert (SME) for critical .NET and legacy logistics applications including RQS, LIM, CPW, SPW, and logistics.Net, ensuring 99.9% system uptime and stability.
  • Led the infrastructure migration of Radiant Quality Systems from Windows Server 2012 to 2019, validating IIS, app pools, and ensuring zero downtime during cutover.
  • Spearheaded the Sunset Project, modernizing the data layer by migrating from Teradata to SQL Server, resulting in enhanced database performance, improved scalability, and cloud readiness.
  • Developed SSIS packages to support new system integrations post-Teradata migration, incorporating optimized SQL queries to manage large-scale data transformations efficiently.
  • Developed and deployed PowerShell and VBScript automation scripts for daily health checks, service restarts, and environment provisioning, reducing manual intervention and increasing operational efficiency.
  • Administered SSL certificate lifecycle management, DNS and domain migrations, and endpoint reconfigurations during application and infrastructure transitions.
  • Implemented auto-assignment algorithms in incident management systems, improving SLA adherence and reducing Mean Time to Resolution (MTTR) by 35%.
  • Conducted Root Cause Analysis (RCA) for production incidents, delivering permanent solutions to critical issues and driving continuous system reliability improvements.
  • Coordinated and executed Disaster Recovery (DR) drills to validate failover processes and ensure business continuity for critical applications.
  • Collaborated with cross-functional teams-including Dev, QA, Infrastructure, and Networking-to optimize resource utilization, improve system performance, and ensure high availability and scalability of applications.
  • Contributed to the company split project by assisting with DNS migrations, domain cutovers, and legacy system adjustments to ensure operational continuity.
  • Led the domain transition of Legacy applications and .Net applications during the corporate restructuring (NCR to NCR Voyix), managing DNS migrations and application cutovers with minimal business impact.
  • Managed the end-to-end migration of shipping carrier services from FedEx to UPS within the LIM logistics application. Updated backend processing rules, modified data validation logic, and ensured smooth transition with minimal disruption to operations.
  • Supported the multi-country onboarding initiative (D1-ES Project), updating backend processing logic and validation frameworks to scale operations across new regions.
  • Led API integration enhancements by updating SOAP and XML payload structures, performing payload validation, and reconfiguring service endpoints.
  • Utilized SOAP UI to automate testing and monitoring of SOAP APIs, ensuring seamless data flow between internal and external systems.
  • Supported compliance audits (SOX) by performing system health log audits and process documentation.
  • Participated in on-call rotations and improved incident response processes through detailed documentation and alert fine-tuning.
  • Identified opportunities for process improvements to decrease in support calls.

DevOps Analyst

NCR Corporation
10.2020 - 10.2021
  • Monitored enterprise production systems 24x7, managing alerts, logs, and XML payloads to maintain data integrity and system uptime.
  • Conducted data grooming and transformation on legacy platforms to enable smooth migration and integration with cloud data services.
  • Performed detailed root cause analysis for application issues, collaborating with engineering and DBA teams to implement performance optimizations and stability fixes.
  • Developed and executed SOAP UI test suites to validate API responses and maintain service reliability across vendor integrations.
  • Executed complex SQL queries and performance tuning on SQL Server, Teradata, and Oracle to support data validation and troubleshooting efforts.
  • Designed and implemented an automation portal using ASP.NET, AJAX, and SQL Server, streamlining data workflows and reducing manual operations by 70%, enabling faster incident resolution.
  • Implemented strategies for automating organizational processes.
  • Monitored operations and reviewed records and metrics to understand company performance.

Intern

NCR Corporation
01.2020 - 10.2020
  • Transformed dashboard for ERP on Angular6 and learnt about Middleware, SOUP and SQL server.

Intern

National Informatics Centre (NIC)
06.2019 - 07.2019
  • Visited INOC & Data recovery centers, performed data analytics & learnt working of government websites.

Education

B. Tech - Information Technology

Amity School of Engineering and Technology
Delhi
12.2020

12th -

Vishwa Bharti Public School
Delhi
12.2016

10th -

Vishwa Bharti Public School
Delhi
12.2014

Skills

  • Python
  • System monitoring
  • Incident management
  • C
  • C
  • HTML
  • CSS
  • NET
  • JavaScript
  • ASP Classic
  • VB scripting
  • SQL
  • Tableau

Certification

  • Visual Analytics with Tableau, Ikusei Pvt Ltd, 2021
  • Advanced Excel with VBA, Visualization Data Analytics and Visualization Course, 2020

Projects

  • Twitter Spam Detection, Framework based on machine learning used for spam detection in real time. Built using Python3 Language and Anaconda. Information gain utilized to extract feature sets. Built using Python3 Language and Anaconda 3.7. Used SVM, Random Forest & Naive Bayes classifiers whose efficiency is compared with recall, precision, accuracy & f-measure.
  • Tableau Public Portfolio, Created dashboards such as donut chart, dual axis, scatter plot etc https://public.tableau.com/app/profile/ananya4758

Summer Internships

  • NCR Corporation, 01/20 - 10/20, Transformed dashboard for ERP on Angular6 and learnt about Middleware, SOUP and SQL server.
  • National Informatics Centre (NIC), 06/19 - 07/19, Visited INOC & Data recovery centers, performed data analytics & learnt working of government websites.

Timeline

DevOps Engineer I

NCR Voyix Corporation
10.2021 - Current

DevOps Analyst

NCR Corporation
10.2020 - 10.2021

Intern

NCR Corporation
01.2020 - 10.2020

Intern

National Informatics Centre (NIC)
06.2019 - 07.2019

B. Tech - Information Technology

Amity School of Engineering and Technology

12th -

Vishwa Bharti Public School

10th -

Vishwa Bharti Public School

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Ananya Sharma