Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

ANANYASHREE H BHARTUR

Bangalore

Summary

Energetic and seasoned associate bringing hands-on experience in business operations, client management, and resolution expertise, paired with outstanding time management and multitasking skills. Associate demonstrates adeptness at fostering, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ld Tech Tech Spt/Svcs

UNISYS India Pvt ltd
Bangalore
09.2021 - Current
  • Identified and analyzed network events from network monitoring system.
  • Performed initial troubleshooting, problem analysis and isolation of network and system events in accordance with NOC incident management guidelines.
  • Resolved Network devices related issues while working closely with multi-functional teams.
  • Performed 24/7 shift-coverage network surveillance based on fundamental technical concepts.
  • Worked on Incident, Service, Problem, and Change Management.
  • Server Management for Clients through Checking on Heartbeat alerts, Clearing Disk space(System drive and Non-System drive), Patching and Decommissioning.

Student Success Specialist

BYJUS Think and learn Pvt ltd
Bangalore
02.2021 - 09.2021
  • Advised students in their growth and development by constructing meaningful educational plans compatible with their life and career goals.
  • Audited student schedules for applicability of coursework as well as candidacy for graduation as determined by the guidelines and requirements.
  • Analyzed student academic progress by reviewing reports and provided advice based on the findings.
  • Facilitated monthly student workshops (Online live Classes).
  • Worked on Salesforce CRM.

Education

Bachelor of Engineering - Computer Science and Engineering

Visvesvaraya Technological University
Bangalore, India
09.2020

Skills

  • AWS EC2 and CloudWatch
  • Monitoring tools: Azure Monitor, Orion, Nagios, HP iLO
  • MySQL database management
  • JavaScript programming
  • HTML and CSS technologies
  • Incident management
  • Information technology operations
  • ITIL framework
  • Microsoft Windows administration
  • Patch management strategies
  • Server management practices
  • ServiceNow platform expertise
  • Communication skills
  • Deliverables management

Certification

  • AWS Certified Solutions Architect – Associate

Accomplishments

  • Shine Rewards ||Bronze - behavior: taking ownership

Timeline

Ld Tech Tech Spt/Svcs

UNISYS India Pvt ltd
09.2021 - Current

Student Success Specialist

BYJUS Think and learn Pvt ltd
02.2021 - 09.2021

Bachelor of Engineering - Computer Science and Engineering

Visvesvaraya Technological University

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ANANYASHREE H BHARTUR