Anas Hamza Mohammed
Technical Support Advisor
Bengaluru,KA
Summary
Dynamic B.Tech graduate specializing in Artificial Intelligence and Machine Learning from Yenepoya Institute of Technology with First Class Distinction. Proven expertise in cybersecurity gained through internship focusing on threat detection, vulnerability assessment, and incident response. Proficient in Python, networking, and security tools. Strong analytical skills, adaptability, and a keen desire to make a meaningful impact as an entry-level Security Analyst.
Overview
2
2
years of professional experience
4
4
Language
Work History
Technical Support Advisor
Concentrix
Bengaluru, KA
11.2025 - Current
- Provided technical support for software and hardware issues, ensuring timely resolution of customer inquiries.
- Assisted customers in troubleshooting connectivity problems across various devices and platforms.
- Documented support interactions and solutions in ticketing system for knowledge base enhancement.
- Collaborated with team members to improve response times for customer support requests.
Cybersecurity Intern
YHills EduTech Pvt Ltd
03.2025 - 05.2025
- Performed penetration testing on DVWA, identifying vulnerabilities such as SQL Injection, XSS, and Command Injection.
- Implemented Snort IDS, iptables, and Fail2Ban to detect and block threats, enhancing system defense.
- Reduced attack surface by 40% through server hardening techniques including WAF rules, CAPTCHAs, and access controls.
Data Engineering Trainee
National Skill Development Corporation (NSDC)
10.2024 - 12.2024
- Developed expertise in SQLPlus for efficient database querying and management.
- Built ETL pipelines using Talend, optimizing data extraction, transformation, and loading processes.
- Designed interactive dashboards in Power BI to derive insights from large datasets.
- Applied best practices in data engineering to improve workflow reliability and maintain data integrity.
Education
B.Tech - Artificial Intelligence and Machine Learning
Yenepoya Institute of Technology
Mangalore, India 04.2021 - 01.2025
Skills
Network security
Penetration testing
Vulnerability assessment
Log analysis
Cybersecurity frameworks
Threat analysis
Ethical hacking
Risk assessment
Time management
Problem-solving
Decision-making
Certifications
- SOC Analyst at Cybrary
- Cybersecurity (Google) at Coursera
- MasterCard Cybersecurity at Forage
- Deloitte Cybersecurity at Forage
Timeline
Technical Support Advisor
Concentrix
11.2025 - Current
Cybersecurity Intern
YHills EduTech Pvt Ltd
03.2025 - 05.2025
Data Engineering Trainee
National Skill Development Corporation (NSDC)
10.2024 - 12.2024
B.Tech - Artificial Intelligence and Machine Learning
Yenepoya Institute of Technology
04.2021 - 01.2025