Anas Ali Khan

•Managed a $20 million portfolio in mid-market and enterprise segments across the U.S., UK, and APEC regions.
• Led recurring QBR and SBR sessions to evaluate business objectives.

• Managed a $20 million portfolio in mid-market and enterprise segments across the U.S., UK, and APEC regions.
• Led recurring QBR and SBR sessions to evaluate business objectives. Qual contract values exceeding $500K, driving upsell potential.

• Oversaw and ensured smooth integrations within CRM systems and marketing automation
  platforms, including Salesforce, Marketo, HubSpot, Eloqua, and Microsoft Dynamics.
• Streamlined onboarding procedures to achieve a 92% efficiency boost, meeting more than 70
  integration milestones every month.
• Investigated emerging software integration technologies to enhance process efficiency. Continuously reviewed and improved implementation processes, resulting in increased efficiency, reduced implementation time, and improved customer satisfaction.
• Managed all stages of new client onboarding with meaningful communication to garner all relevant information for required documentation.

• Delivered a conversion of USD 4M for mortgage lending and USD 9M in listing commissions.
• Managed the NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) for over 700
  clients across U.S.
• Created SLA parameters, reply templates, and query resolutions for the entire process of the
  customer success motion.
• Advocated for customer needs within the organization, driving product improvements

• Expanded the efficiency of the bank's renewable systems by 112%.
• Collaborated with diverse teams to implement tailored customer success initiatives.
• Interfaced with customers to assess key strategies for achieving objectives