Anastaca Jones
Hammond,IN
Summary
Dynamic and dedicated professional with a proven track record in customer service excellence and cash handling expertise honed at KFC. Skilled in fostering positive relationships, managing time efficiently, and adapting to new technologies. Demonstrated ability to enhance customer satisfaction and loyalty through exceptional service and accuracy. Committed to continuous improvement and teamwork, showcasing strong work ethic and empathy.
Overview
2
2
years of professional experience
Work History
Cashier
KFC
09.2021 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
MaidPro
Maidprofranchise
02.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
K12
Indianapolis, IN10-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Cash handling and management
- Customer service excellence
- Money handling
Timeline
MaidPro
Maidprofranchise
02.2023 - 11.2023
Cashier
KFC
09.2021 - 01.2024
High School Diploma -
K12
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