Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Anastacia Gallegos

Mishawaka

Summary

Dynamic and adaptable professional with a strong background in food service at Panera Bread and Ben's Pretzels. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in maintaining cleanliness and adhering to safety standards, while consistently delivering high-quality service in fast-paced environments. Committed to optimizing workflow and supporting team success.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sandwich Maker

Panera Bread
05.2025 - Current
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.

Food Service Worker

Ben's Pretzels
08.2022 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.

Sales Associate

Hollister
06.2021 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Penn High School
Mishawaka, IN
06-2025

Associate of General Studies of General Studies -

Ivy Tech Community College of Indiana
South Bend, IN
05-2025

Skills

  • Cleanliness
  • Effective multi-tasking
  • POS systems
  • Adaptability and flexibility
  • Creativity and innovation
  • Excellent customer service
  • Effective Communication
  • Patient and calm
  • Collaborative teamwork
  • Classroom management, Club President
  • Complex Problem-solving
  • Collaboration
  • Behavior redirection
  • Individual student assistance
  • Reading and writing support

Accomplishments

  • President of Spanish Club for two years after two years participation.
  • Group Leader of children K-3, passionate for those with special needs to have optimal experiences.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Sandwich Maker

Panera Bread
05.2025 - Current

Food Service Worker

Ben's Pretzels
08.2022 - Current

Sales Associate

Hollister
06.2021 - 01.2025

High School Diploma -

Penn High School

Associate of General Studies of General Studies -

Ivy Tech Community College of Indiana

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Anastacia Gallegos