Anay Kanyalkar
Mumbai
Summary
Results-driven Senior Manager at AGSK Solutions with expertise in communication and business performance management. Successfully led initiatives that increased customer satisfaction and optimized operations, resulting in substantial cost reductions. Proven ability to cultivate relationships and negotiate advantageous terms, enhancing revenue streams and operational efficiency. Aiming to leverage these skills to drive further growth within a dynamic organization.
Overview
8
8
years of professional experience
Work History
Senior Manager
AGSK Solutions
01.2020 - Current
- Built and sustained meaningful interactions with principal customers.
- Increased revenue streams with proactive initiatives.
- Achieved significant cost reductions through successful supplier and client negotiations.
- Elevated customer experience by instituting excellence protocols.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Facilitated team meetings to assess business performance.
- Displayed professionalism during challenging circumstances.
- Identified needs of customers promptly and efficiently.
- Ensured timely access to necessary materials by effectively managing inventory.
- Achieved cost-savings by developing functional solutions to problems.
- Oversaw crisis scenarios, applying solutions to ensure continuity of operations.
Freelancer
Digital Marketing & Managment
Mumbai
05.2018 - 11.2019
- Managed a diverse portfolio of clients, along with a self-built multi-spatiality team.
- Evaluated the needs of clients and delegated tasks to optimize overall client satisfaction.
- Generated diverse digital content across multiple platforms.
- Built strong professional relationships within the organization.
- Enabled a productive work environment through effective teamwork.
- Contributed to goal accomplishment by working with colleagues from different backgrounds.
- Initiated brainstorming sessions with team to propose fresh ideas for forthcoming tasks.
Senior Account Executive
Beard Bros Digital Marketing Agency
Mumbai
11.2016 - 03.2018
- Produced promotional materials to highlight company offerings.
- Resolved complaints effectively and efficiently.
- Recommended optimal solutions after evaluating client needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented campaigns targeting increased brand recognition.
- Ensured exceptional customer satisfaction through effective day-to-day account management.
- Coordinated efforts across departments for effective product rollouts.
- Provided direction to junior team members on achieving client objectives.
- Assessed customer needs for optimal product recommendations.
- Evaluated consumer insights regarding company offerings.
- Suggested creative strategies to boost team efficiency.
- Resolved customer issues with expertise and kindness.
- Streamlined task management to accomplish service goals.
Education
BACHELOR OF MASS MEDIA -
THAKUR COLLEGE OF SCIENCE & COMMERCE
KANDIVALI03-2017
Skills
- Communication proficiency
- Relation building
- Customer service and satisfaction
- Expansion and implementation
- Business performance management
- Logistics operations management
- Team management
- Budget administration
- Influencing and negotiating
Accomplishments
- Vendor of the Year Award by Rashtriya Chemicals and Fertilizers Ltd.
Languages
English
First Language
Marathi
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
References
References available upon request.
Timeline
Senior Manager
AGSK Solutions
01.2020 - Current
Freelancer
Digital Marketing & Managment
05.2018 - 11.2019
Senior Account Executive
Beard Bros Digital Marketing Agency
11.2016 - 03.2018
BACHELOR OF MASS MEDIA -
THAKUR COLLEGE OF SCIENCE & COMMERCE
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