Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anayansi Cruz

South Bend

Summary

Currently a Group Leader at Lippert Components with many skills and still wanting to improve and learn so much more. From a restaurant worker to working in a factory almost 8 years now, I have learned and gained so much along the way and I'm very thankful for where I stand now. I am bilingual in writing and verbally, willing to help anyone. I'm a strong worker who isn't afraid to learn or teach what I know. I'm always open to new opportunities because to me, the more you know is always better.


Overview

12
12
years of professional experience

Work History

Group Leader

Lippert Components
10.2017 - Current
  • Demonstrate commitment to the company and my team by being present, making myself available for them, learning the process myself and be willing to do the same as my team.
  • Worked in assembly line building doors and ladders.
  • Operated bender, saw, and punch machines as well as many hand/air tools.
  • Communicate well with everyone.
  • Communicate with the team, about our expectations and what can be done to reach our goal.
  • Resolved conflict as quickly as possible to prevent any disturbance when running production.
  • Attended staff meetings and trainings on a regular basis to receive feedback or updates.
  • Help the team find ways to improve our production line for a better outcome.
  • Monitored team performance to identify productivity improvement opportunities.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Trained new team members to learn the process fully and give them the opportunity to give it a try.
  • Made sure we had the materials needed to complete orders and order/or materials if needed.
  • Maintained organized work areas for a better process and to prevent any issues or accidents.
  • Complete reports at the end of the day to clarify what the day looked like or if there were any issues we may have ran into.
  • Post completed orders and made sure they were packaged correctly to be shipped and delivered.
  • Complete orders using a schedule. (using D365)
  • Read route cards, production orders, shipping orders and requisitions to determine items to be moved gathered, or distributed.
  • Send and receive emails with updates, ETAs, confirmations, etc. (using Outlook)
  • Used hand-held scanners and computers and physical logs to accurately track item movements.
  • Worked in quality department checking for issues, damages or bad materials.
  • Helped find solutions.



Prep Worker

Patrick Industries
02.2017 - 10.2017
  • Maintained cleanliness and organization of prep area, adhering to safety standards.
  • Assisted in inventory by reporting shortages.
  • Packed items into appropriate containers to be processed.
  • Kept storage areas organized, clean, and secure.
  • Read schedule to know what type of wood material would be needed.
  • Used route card to verify materials needed.
  • Communicated with team members to verify where materials should be placed.
  • Learned the different types of wood materials.

Restaurant Worker

Salsa's Mexican Grill
08.2013 - 02.2017
  • Maintained cleanliness and organization of dining area to comply with health standards.
  • Assisted in training new staff.
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Greeted customers at front counter to answer questions and input meal orders into system.
  • Resolved customer complaints professionally and efficiently.
  • Counted cash drawer before shift and balanced at end of shift.
  • Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Responsible for creating weekly schedule for hostess.
  • Hostess manager
  • Responsible for organizing servers where needed to.
  • Trained new host staff on company policies and customer service standards.
  • Greeted and seated guests.
  • Multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.


Education

High School Diploma -

Washington Hight School
South Bend, IN
06-2014

Skills

  • Verbal and written communication

  • Continuous improvement

  • Production management

  • Quality control

  • Teamwork and communication

  • Strong work ethic

  • Positive attitude

  • Attention to detail

  • Following instructions

  • Production line work

  • Production documentation

  • Material handling

  • Hand-held scanners

  • Fast learner

  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Group Leader

Lippert Components
10.2017 - Current

Prep Worker

Patrick Industries
02.2017 - 10.2017

Restaurant Worker

Salsa's Mexican Grill
08.2013 - 02.2017

High School Diploma -

Washington Hight School

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Anayansi Cruz