ANBARASI SUBRAMANIYAN
Coimbatore
Summary
Dedicated and results-driven banking professional with 2 years 9 months of experience in branch banking at ICICI Maduranthagam, showcasing strong operational knowledge and expertise in branch operations. Proven ability to handle diverse tasks and responsibilities effectively. Recently contributed to the success of Kotak Mahindra Bank, Coimbatore, with a focus on operation-oriented roles.
Overview
3
3
years of professional experience
Work History
Service Delivery Officer Authoriser
Kotak Mahindra Bank
07.2023 - 01.2024
- Conducted comprehensive operation audits to ensure compliance with internal policies and regulatory requirements
- Implemented and maintained audit processes, identifying areas for improvement in operational efficiency
- Collaborated with internal teams to develop and implement corrective action plans based on audit findings
- Played a key role in enhancing the overall operational performance by identifying and mitigating operational risks
- Contributed to the development of standard operating procedures (SOPs) to streamline audit processes.
Deputy Branch Manager
ICICI Bank
03.2023 - 06.2023
- Managed day-to-day branch operations, ensuring compliance with banking regulations and internal policies
- Oversaw a team of [number] staff members, providing guidance, training, and performance evaluation
- Developed and implemented strategies to drive customer acquisition, retention, and satisfaction
- Handled customer inquiries, resolved complaints, and provided expert financial advice
- Monitored branch financials, analyzed data, and prepared reports for senior management
- Collaborated with cross-functional teams to introduce new products and services, resulting in increased revenue
- Conducted regular audits to ensure adherence to security and risk management protocols.
Assistant Manager
ICICI Bank
03.2021 - 02.2023
- Assisted the Branch Manager in overseeing daily branch operations and achieving business objectives
- Supported customer relationship management activities and identified opportunities for cross-selling
- Processed customer transactions, including deposits, withdrawals, and loan applications
- Maintained accurate records and documentation, ensuring compliance with regulatory requirements
- Trained and mentored junior staff members, fostering a high-performance work environment.
Education
Master's in business administration - HR AND MARKETING
Arunai College Of Engineering
01.2020
Bachelor Of Engineering (ECE) -
SRM Valliammai Engineering College
01.2018
HSC -
Sri Lakshmi Vidyalaya Matric Hr.Sec School
01.2014
SSLC -
Sri Lakshmi Vidyalaya Matric Hr.Sec School
01.2012
Skills
- Analytical Skills: Developing and implementing project plans for operational initiatives
- Ensuring timely completion of operational projects and tasks
- Efficiently allocating resources to meet project and operational requirements
- Analyzing operational data to identify trends, areas for improvement, and key performance indicators
- Applying critical thinking skills to solve complex operational challenges
- Making informed and effective decisions to drive successful operations
Personal Information
- Date of Birth: 08/31/1997
- Nationality: Indian
- Marital Status: Married
Languages
- Tamil
- English
Disclaimer
I hereby declare that the above details furnished are true to the best of my knowledge and belief.
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Service Delivery Officer Authoriser
Kotak Mahindra Bank
07.2023 - 01.2024
Deputy Branch Manager
ICICI Bank
03.2023 - 06.2023
Assistant Manager
ICICI Bank
03.2021 - 02.2023
Master's in business administration - HR AND MARKETING
Arunai College Of Engineering
Bachelor Of Engineering (ECE) -
SRM Valliammai Engineering College
HSC -
Sri Lakshmi Vidyalaya Matric Hr.Sec School
SSLC -
Sri Lakshmi Vidyalaya Matric Hr.Sec School
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