Summary
Overview
Work History
Education
Skills
Websites
Certifications And Achievements
Timeline
Generic

ANCHAL ARORA

Bengaluru

Summary

Site Reliability Engineering Lead with extensive experience at Walmart, specializing in disaster recovery and observability enhancements using Prometheus and Grafana. Proficient in Terraform and microservices architecture, with a strong focus on incident response and team collaboration. Achievements include significant improvements in system resilience and deployment efficiency.

Overview

9
9
years of professional experience

Work History

Site Reliability Engineer

Walmart
Bengaluru
01.2019 - Current
  • Acted as technical lead for site reliability initiatives, owning design decisions and architecture for distributed systems supporting critical customer-facing applications.
  • Spearheaded the implementation of scalable disaster recovery architecture, reducing RTO by 60% and elevating business continuity posture.
  • Defined system-level SLAs/SLOs aligned with product expectations, influencing cross-functional design decisions.
  • Championed observability practices by integrating Prometheus, Grafana, and custom telemetry pipelines to surface actionable insights.
  • Built robust CI/CD automation frameworks using GitLab and Jenkins, significantly improving release safety and cadence.
  • Led incident response for high-priority outages; served as the escalation point, driving resolution and conducting blameless postmortems.
  • Took initiative to drive cloud infrastructure modernization using Terraform, resulting in 40% deployment time savings.
  • Designed fault-tolerant microservices infrastructure on Azure, including Azure SQL performance optimization for high-throughput systems.
  • Served as the 'first responder' in critical production situations, absorbing pressure, facilitating communication, and shielding the team from noise.
  • Mentored junior and mid-level engineers; fostered a team culture of ownership, quality, and continuous learning.

DevOps Engineer

Alphaserve Technologies
Bangalore
09.2017 - 01.2019
  • Designed CI/CD workflows and collaborated with development leads to align release pipelines with architecture standards.
  • Managed AWS infrastructure optimization projects, including cost-efficiency and scaling plans.
  • Contributed to SOC infrastructure design by integrating ElasticSearch with advanced search and monitoring configurations.

Technology Consultant

Hewlett Packard Globalsoft
Bangalore
02.2016 - 09.2017
  • Contributed to architecture and implementation of hybrid cloud solutions.
  • Partnered with application teams to design resilient deployment models and streamline infrastructure provisioning.

Education

Master of Computer Applications -

Vellore Institute of Technology
Vellore, India
01.2016

Skills

  • Stakeholder coordination
  • Microservices architecture
  • Observability practices
  • Incident response
  • Root cause analysis
  • RCA
  • Postmortems
  • Azure
  • Disaster recovery
  • Terraform

Websites

Certifications And Achievements

  • Author: High Performance SRE – A practical guide to modern reliability engineering.
  • Regular speaker and mentor on SRE best practices.

Timeline

Site Reliability Engineer

Walmart
01.2019 - Current

DevOps Engineer

Alphaserve Technologies
09.2017 - 01.2019

Technology Consultant

Hewlett Packard Globalsoft
02.2016 - 09.2017

Master of Computer Applications -

Vellore Institute of Technology

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ANCHAL ARORA