Anchal Kapoor
Ex-Cabin Crew
Mumbai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
37
37
years of post-secondary education
4
4
Languages
Work History
Cabin Crew
Saudia Airlines
08.2014 - 01.2024
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Exceeded performance metrics for customer satisfaction surveys by consistently receiving positive feedback from passengers regarding attentive service.
Cabin Crew
Jet Airways Ltd.
7 2011 - 6 2014
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
Front Office Sales
Hotel Sahara Star (5 Star Deluxe Property)
12.2010 - 07.2011
- Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
Education
H.S.C. -
St. Mary’s College, Navi Mumbai
B.Com - undefined
Tilak College, Navi Mumbai
Skills
Computer Literacy
Timeline
Cabin Crew
Saudia Airlines
08.2014 - 01.2024
Front Office Sales
Hotel Sahara Star (5 Star Deluxe Property)
12.2010 - 07.2011
Cabin Crew
Jet Airways Ltd.
7 2011 - 6 2014
H.S.C. -
St. Mary’s College, Navi Mumbai
B.Com - undefined
Tilak College, Navi Mumbai
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