Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Disclaimer
Timeline
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Anchal Rana

Anchal Rana

Summary

Dynamic HR Executive at TrueHire with proven leadership and communication skills, adept at enhancing employee relations and performance management. Successfully streamlined recruitment processes, significantly improving onboarding efficiency. A quick learner and team player, dedicated to driving organizational success through strategic talent acquisition and effective problem-solving.

Overview

4
4
years of professional experience

Work History

HR Executive

TrueHire
01.2025 - Current
  • Talent Acquisition: Managing the entire recruitment lifecycle, from job postings to onboarding new hires, and ensuring a smooth hiring process.
  • Employee Relations: Handling employee grievances, conflicts, and disciplinary actions, and fostering a positive and communicative work environment.
  • Performance Management: Implementing performance appraisal systems, providing feedback, and developing performance management plans to improve employee productivity.
  • Compensation and Benefits: Designing and managing employee benefit packages, administering payroll, and ensuring fair and competitive compensation.

Affiliate partners account manager

vahan technologies india private limited
01.2023 - 01.2025
  • Client Relationship Management: Building and maintaining strong, long-lasting relationships with clients, acting as their primary point of contact.
  • Customer Needs Understanding: Identifying and understanding client needs, objectives, and expectations.
  • Internal Coordination: Collaborating with sales, marketing, product development, and other teams to ensure client needs are met.
  • Account Planning and Strategy: Developing and implementing strategic account plans to achieve client goals and company objectives.
  • Sales and Revenue Growth: Identifying and pursuing opportunities for upselling, cross-selling, and contract renewals to drive revenue growth within existing accounts.
  • Issue Resolution: Addressing client issues and concerns promptly and effectively, escalating when necessary.
  • Performance Monitoring: Tracking key account metrics, such as sales performance, customer satisfaction, and renewal rates, and reporting on account status.

Sales executive

Mahindra finance
01.2022 - 01.2023
  • Identifying and Developing New Business Opportunities: This involves prospecting for new clients through various channels like networking, cold calling, and social media, according to sales and recruitment sites.
  • Managing Existing Client Relationships: Building and maintaining strong relationships with current clients to ensure customer satisfaction, loyalty, and repeat business is vital.
  • Presenting and Promoting Products/Services: Sales Executives effectively demonstrate and explain the value of their company's offerings to potential and existing clients.
  • Negotiating and Closing Deals: They negotiate contracts, pricing, and other terms to finalize sales agreements and achieve revenue targets.
  • Meeting Sales Targets: A core responsibility is consistently meeting or exceeding established sales quotas and goals.

Service Executive

Mahindra service center
01.2021 - 01.2022
  • Managing Customer Interactions: Responding to customer inquiries through various channels (phone, email, chat), providing product information, and resolving complaints.
  • Developing Customer Service Strategies: Creating and implementing policies, procedures, and training programs to ensure consistent and high-quality service delivery.
  • Building and Maintaining Relationships: Establishing strong rapport with clients, understanding their needs, and addressing concerns promptly.
  • Escalating and Resolving Issues: Identifying and escalating complex issues to the appropriate teams, following up on resolutions, and ensuring customer satisfaction.

Education

Sri Sai Ram pu and degree college

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Sri Sai Ram Vidhya mandir

Skills

  • Leadership quality
  • Communication skills
  • Quick learner
  • Team player
  • Problem solving
  • Recruitment and hiring
  • Talent acquisition
  • Onboarding and orientation
  • Exit interviews

LANGUAGES

Kannada Native
Hindi Fluent
English Intermediate

Hobbies and Interests

Drawing, Watching movies and TV series, Music

Disclaimer

I hereby declare that all the information provided in this resume is true and correct to the best of my knowledge and belief

Timeline

HR Executive

TrueHire
01.2025 - Current

Affiliate partners account manager

vahan technologies india private limited
01.2023 - 01.2025

Sales executive

Mahindra finance
01.2022 - 01.2023

Service Executive

Mahindra service center
01.2021 - 01.2022

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Sri Sai Ram Vidhya mandir

Sri Sai Ram pu and degree college

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Anchal Rana