Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
CustomerServiceRepresentative

ANCHLESH KUMAR SAHAY

Deputy Manager At ICICI Bank Ltd.

Summary

Personable and enthusiastic professional with experience in sales and customer relations positions. Adept at managing high-profile client accounts and establishing strong business relationships which result in an overall increase in revenue and the attainment of defined corporate goals.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work History

Deputy Manager

ICICI Bank LTD
04.2022 - Current
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Supported general manager in loss prevention efforts.
  • Maintaining Portfolio of around 300+ managed privilege customers of bank.
  • Achieved annual target for branch set in AOP (Annual Operation Plan).
  • General revenue through privilege customers
  • Perform compliance, service and operations in branch like settlement, remittances, reconciliation, customer dealing.
  • Providing guidance and advice to the customers about the product and services offered.
  • Maintain good relationship with customers.
  • Perform leadership role.
  • Discipline, positive attitude, delegation of work in a right manner.



Relationship Manager

ICICI Bank Ltd
06.2019 - 03.2022
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Coordinated with teams and assisted clients in providing optimal financial advice on various banking products.
  • Monitored client requirements, identified prospective opportunities and assisted in increasing revenue.
  • Analyzed financial products and recommended appropriate products to client.
  • Developed and maintained bank revenue goals.
  • Designed strategies to retain present businesses and for acquiring prospective clients.
  • Managed all product inquiries for clients and provided direct and indirect solutions.

Education

G.L.A -

IILM Graduate School of Management, PGDM N.P.U University

M.A - undefined

01.2015 - 04.2017

B.A - undefined

J.S College
01.2012 - 04.2015

XII - undefined

J.S College
01.2010 - 04.2012

X - undefined

Brahman Vidyalay
01.2009 - 04.2010

Skills

Computer Skills: Proficient inundefined

Accomplishments

  • 16, Knowledge Park II, IILM Graduate School of Management, Greater Noida, U.P
  • 201306

Additional Information

  • Live project with ITC Done brand awareness of B Natural. Pitch the product to customer.
  • This is a weekly general interest English news magazine company. There I have to handle the customer and convince him or her to buy our product.

Timeline

Deputy Manager

ICICI Bank LTD
04.2022 - Current

Relationship Manager

ICICI Bank Ltd
06.2019 - 03.2022

M.A - undefined

01.2015 - 04.2017

B.A - undefined

J.S College
01.2012 - 04.2015

XII - undefined

J.S College
01.2010 - 04.2012

X - undefined

Brahman Vidyalay
01.2009 - 04.2010

G.L.A -

IILM Graduate School of Management, PGDM N.P.U University
ANCHLESH KUMAR SAHAYDeputy Manager At ICICI Bank Ltd.