Summary
Overview
Work History
Education
Skills
Certification
Linguistic Ability
Personal Information
Hobbies and Interests
Timeline

Ancy Daniel

Summary

Compliance Manager focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions. Also organized and dependable candidate successful at managing multiple priorities with a team driven positive attitude.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Compliance Manager

Amazon
06.2022 - Current
  • GTS – Exception Returns evaluate the returns and inform the carrier partners about return eligibility
  • Reduced risk exposure for the process by identifying and addressing areas of noncompliance through FMEA
  • Developed comprehensive training programs for employees known as "Embark", fostering a culture of compliance throughout the organization while working with Global trade service
  • Consulted within internal stakeholder on best practices and served as project manager for all process improvements and initiatives.

Assistant Manager

Wipro Ltd
03.2020 - 06.2022
  • Vendor Management - Troubleshoot all vendor problems and present to management as required. Improved customer satisfaction by addressing and resolving complaints promptly.
  • Participate to formulate workflow processes, methods and policies for applying vendors bank verification
  • Monitor contractual agreements for all GP function vendors registration & amendments
  • Stimulate steady process enhancement to present increasing operational efficiency within team
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Manager

Honeywell Automation Ltd
05.2019 - 03.2020
  • Manage Billing & Invoice Processing
  • Participate in Kaizen events and Rapid Problem-Solving exercises as HOS
  • Reviewing invoices and checking the requests of the same to avoid any errors.
  • Matching invoices and setting up it for the payments.
  • Preparing monthly reports and assisting in month end closing.
  • Perform 5S audits
  • Providing process knowledge for automating Billing activities for client

Assistant Manager

Sopra-Steria LTD
11.2008 - 05.2019
  • Readiness of PTP team for ISAE 3402 Audits – via internal audits
  • Provide introductory training of Smart Card Governance for NHS UK service group
  • Managing stakeholder communication across multiple lines of business on operational performance, process changes, escalations, etc.
  • Internal audits under ISO 9001 standards
  • Monthly evaluation of RAID log for all operational group within NHS UK team
  • Cultivating a culture of team ideation for developing business growth ideas
  • Ensure all work are performed in accordance with any quality assurance system or service quality standards.
  • Monitor and evaluate performance against standards or agreed targets
  • Use audits, feedback loops and corrective action to ensure continuous improvement
  • Priorities and escalate issues resulting in non-compliance
  • Data flow mapping to ensure that the data protection principles are met & discuss emerging compliance issues with management or employees
  • Design & implement improvements in communication, monitoring, or enforcement of compliance standards
  • Provide employee training on compliance related topics, policies, or procedures
  • Assist external auditors in compliance reviews
  • Standardization of Vendor Management process through process enhancement

Team member order processing

Infosys BPO ltd
06.2005 - 10.2008
  • Provide service entitlemnet for the products
  • Ensure that the service enegineer is available on right time
  • Provide end users with required information

Education

Supply Chain Management - Supply Chain

Symbiosis Distant Learning, Pune, India
01.2019

Bachelor of Commerce - Commerce

Pune University, Pune, India
06.2005

Skills

  • Vendor / Supplier Performance Management
  • Risk Analysis
  • Quality controls
  • Compliance documentation
  • Team Collaboration
  • Interpersonal Skills
  • Effective Communication
  • Continuous Improvement
  • Teamwork and Collaboration

Certification

  • Six sigma Green Belt trained and certified
  • Dale Carnegie trained for Customer First

Linguistic Ability

English, Hindi, Malayalam & Marathi

Personal Information

  • Passport Number: Valid until 2029
  • Date of Birth: 01/15/84
  • Marital Status: Married

Hobbies and Interests

Sports, Music- key board

Timeline

Compliance Manager - Amazon
06.2022 - Current
Assistant Manager - Wipro Ltd
03.2020 - 06.2022
Manager - Honeywell Automation Ltd
05.2019 - 03.2020
Assistant Manager - Sopra-Steria LTD
11.2008 - 05.2019
Team member order processing - Infosys BPO ltd
06.2005 - 10.2008
Symbiosis Distant Learning - Supply Chain Management, Supply Chain
Pune University - Bachelor of Commerce, Commerce

Similar Profiles

CREATE PROFILE
Ancy Daniel