Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Ancymol K A

Cherthala

Summary

A meticulous ,hardworking and focused person. Being a good productive individual, willing to be a part of a renowned organization to contribute towards the growth of the organization ,based on my expertise and to further my personal capabilities by learning from the new exposure within the structural framework of the organization.

Overview

7
7
years of professional experience

Work History

Customer Service Assistant

Marks & Spencer
KLM
07.2023 - Current
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Assisted customers over the phone, providing helpful information regarding products and services.
  • Resolved customer complaints promptly and professionally.

Sales Officer-Cash Assistant-

Westside
Kakkanad
11.2021 - 07.2023
  • Was a part of new store opening team
  • Performed Strategic upselling and cross selling of apparels and other products based on customer's tastes and interests
  • Managed visual merchandising in the absence of visual merchandiser
  • Installing and setting up window displays and in-store displays
  • Managed my team in the absence of Department Manager
  • Managing cashiers and billing section
  • Managing petty cash
  • Taking daily reports
  • Handling exchanges and refunds
  • Identify and diagnose issues in CSD

Fashion Consultant

Trents
Kochi
04.2018 - 04.2020
  • Company Overview: Center Square Kochi
  • Sales and Billing
  • Center Square Kochi

Education

SSLC -

T.D.H.S
Thuravoor

Plus Two -

Masters
Thuravoor

Bachelor of Commerce(BCOM) -

Masters College
Thuravoor

Skills

  • Customer Consultation
  • Complaint resolution
  • Refund Processing
  • Clerical Support
  • Request management
  • Technical Support

Hobbies and Interests

Drawing

Languages

  • English
  • Malayalam

Personal Information

  • Father's Name: Antony
  • Mother's Name: Gigi
  • Date of Birth: 12/12/96
  • Gender: Female

Timeline

Customer Service Assistant

Marks & Spencer
07.2023 - Current

Sales Officer-Cash Assistant-

Westside
11.2021 - 07.2023

Fashion Consultant

Trents
04.2018 - 04.2020

SSLC -

T.D.H.S

Plus Two -

Masters

Bachelor of Commerce(BCOM) -

Masters College
Ancymol K A